Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Eschery
from Oklahoma
Gender:Female
Verified Purchase:Yes
Really like mattress. It arrived looking like the delivery people took it rock climbing and used it as a sled to get down the mountain, but inside it was perfect. It was easy enough to unpack with 2 people - might be a bit heavy for one person. Sleeps good for now, I tend to go to sleep and not move until the morning now. The spouse says hips and back don't hurt as badly now.
It's more firm, but not so firm I feel like its a rock.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Pauline C.
Gender:Female
Verified Purchase:Yes
Best quality mattress, outstanding customer service make this product a risk- free, affordable solution to your mattress problems.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: gerb
from Zanesville Ohio
Gender:Male
Verified Purchase:Yes
great mattress. glad we decided on tuft. cooling and comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Archita
from Nj
Gender:Female
Verified Purchase:Yes
Initially the mattress was more on the plush side but, after a month it had become to a perfect firmness. My husband has Ank Spondylitis, so choosing a mattress was tricky. But, this Mint Mattress was the perfect one for us..!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Khristine Beverly
from Dayton, Ohio
Gender:Female
Verified Purchase:Yes
We love our new mattress! I can actually get myself out of bed now, no need for help from my hubby, because my back doesn't hurt when I wake up :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brandon H.
Gender:Male
Verified Purchase:Yes
We are now nearing the end of our 100 day trial. So far, we have been pleased with the motion deadening, as I toss and turn all through the night (my wife would constantly wake up on our old mattress), it is a quiet mattress, the materials are high quality, and it doesn't make me hot, which again was a problem on our old mattress.
However, at this point, we wish the mattress were a little softer. Our backs hurt the first few nights until it syarted breaking in a bit more, which I'm sure is the case with all mattresses of this type. But we were wanting it to be a bit softer. That may change over the next few months, but we are not sure how much. The change in softness has been slow.
We do plan on keeping the mattress. Overall good, just wish it were softer at this point. Would be 5 stars if that were the case.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2020
Hi there! Thank you for taking time to leave a review. We’re sorry to hear the mattress has felt firmer than expected and will share your comments with our product team. In the mean time, if you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586.
Written by a customer while visiting Tuft & Needle
Posted by: Chrisptine
Gender:Female
Verified Purchase:Yes
This mattress was a bit firm for us. We were waking up stiff. We contacted T&N and got a foam topper for the mattress and that did the trick. We are sleeping well now, and very pleased with T&N’s customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kywest
from Gilbert AZ
Verified Purchase:Yes
Very comfortable! It's firm but still soft.
And my back doesn't hurt in the morning! :)
And my back doesn't hurt in the morning! :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle