I was really looking forward to a brand new bed after sleeping on a used queen for the 10 years of my marriage. After hearing rave reviews of how the Tuft and Needle had done great things for friends backs, I was very disappointed. My back hurts more consistently now when waking up on this bed more than when I was on my old unsupportive bed. I’ve given it time to try to adjust, but I’m tired of waking up with a sore back. I also wake up sweaty and hot. Thankful for a 100 day return policy!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there. Thank you for taking time to leave a review and share your experience so far. We are sorry to hear the mattress has not been comfortable for you. If you'd like to troubleshoot with us or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Very comfortable albeit a bit more ‘plush’ than desired. Soft shoulders make it a bit difficult for me the get in & out gracefully. Regardless, a great sleep. I would & do recommend it to others.
Written by a customer while visiting Tuft & Needle
Prior to our new mint mattress falling asleep was a real trial for me. Flip, squirm, flop , in, out never getting comfortable. Now I can't seem to stay awake once I lay down. So glad we switched from sleep number to Tuft & Needle!!! No more vertigo, back aches or restlessness.
Written by a customer while visiting Tuft & Needle