Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,689 Reviews)
Rating breakdown 8,689 reviews
5 Stars
6,221
4 Stars
1,520
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Jerry and Susan
Gender:Male
Verified Purchase:Yes
We currently sleep on a king size first generation Purple mattress but we are planning to but two more mattresses for our guest rooms. We bought this queen mattress for our second guest room. I’m a side sleeper and we opted to get the Mint because it was less firm than the original. and were hoping it was going to work for us. If this was acceptable, we would buy a King Mint and use our King Purple in the first guest bedroom. About 3.5 hours into the night I woke and my hips and shoulders were in pain. I returned to the Purple bed for the remainder of the night. The top of the Mint was soft on top but the underlying foam quickly became uncomfortable for me so it will remain our 2nd guest bed and we will purchase the Purple Hybrid and either use the original or the hybrid for our main bed. If you need a bed to ease the pressure for side sleeping, I would buy the Purple. Our guest have enjoyed the T&N Mint though.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking the time to share your experience with us. We are sorry to hear the mattress was not a good fit for you and will make sure your feedback is heard by our product team. If we can help with anything moving forward, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Charlotte NC
Gender:Female
Verified Purchase:Yes
Great combination of firm and soft. It retains your body heat without getting too hot. It’s perfect ❤️
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Clark C.
from Lexington, KY
Gender:Male
Verified Purchase:Yes
The mattress is very comfortable, but the sides seem to be high relative to the center?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Sacramento, CA
Gender:Male
Verified Purchase:Yes
I really wanted to like this mattress, but it is like sleeping on the floor. It has no give. The reviews I read described it as a 6 in firmness, but it is WAY more firm. If I only sleep on my back it is somewhat OK, but forget side sleeping if you do not want to wake up in pain. This is a great quality product with fantastic customer service so I really want to like it. I called to exercise the 100-day guarantee and they were great. The rep offered to send a topper at no cost and restart the 100-day guarantee. I took him up on the offer and will give it a try. I hope it fixes the comfort issue and I can update this review. This thing is really firm so avoid if you do not want a firm mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there. Thank you for taking time to leave a review and share your experience so far. We are sorry to hear the mattress has felt firmer than expected but glad you reached out to troubleshoot—we hope the topper helps! If any other questions or concerns come up, please don't hesitate to reach back out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: GeoffG
Gender:Male
Verified Purchase:Yes
We bought our first Mint mattress 2 years ago. It was a queen. It was strange at first, but soon gave us the best sleep we've had since being married. Since then we moved and upgraded to a king bed. We knew exactly what we were buying for our new home. My parents are also greatly appreciative for their "new" matress when they visit from out of town.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chelsea21
Gender:Female
Verified Purchase:Yes
Heads up- this mattress is soft. It was not supportive under the back, and I had a lot of lower back pain. We returned after 30 days. The return process is very easy and I still really like the brand.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking time to leave a review. We're sorry to hear the mattress was not a good fit but are glad the return process was easy. We'll make sure your feedback is heard by our product team, but don't hesitate to reach out to support@tn.com or 877-842-2586 if you need anything else.
Written by a customer while visiting Tuft & Needle
Posted by: Mageofether
from Mount Olive, NC
Gender:Male
Verified Purchase:Yes
I have the mattress in a protective covering from SafeRest. It's currently on the floor and sleeping cool. Will let you know if anything changes.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cris W.
from Durham, NC
Gender:Male
Verified Purchase:Yes
The mattress is amazingly comfortable and supportive. It's the best foam mattress I've ever slept on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle