This is our third mattress! We purchased a Mint mattress 18 monthes ago for us, and another recently for a guest room. We love sleeping on it. I know our guest will too.
Written by a customer while visiting Tuft & Needle
I purchased the King MINT mattress after experiencing back pain for some time. I researched several mattresses and chose this due to the excellent reviews. I must say, the quality is excellent! I did, however, experience a sore/stiff back for about a month... and full disclaimer, I did purchase a fairly inexpensive pillow top mattress cover to soften it a bit, and that has made all the difference! Overall, I am extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
It’s more firm than the original however not firm enough for my liking. I suffer from lower back problems which require a mattress that’s more firm then the Mint. My partsner who doesn’t suffer from back pain loves it.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 17, 2020
Hi there, we appreciate you taking time to write a review. Our goal has always been to help people wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Mint. We'd love to hear more about your experience to see if we can help in any way. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Good customer service, bed just wasn't right for us.
on January 17, 2020
Posted by: Soreback
from Colorado
Gender:Male
Verified Purchase:Yes
The mattresses was much too firm for us, causing sore hips and back. They quickly refunded us, no questions asked.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there, thank you for taking time to review your purchase. We're sorry to hear the mattress was not a good fit but are grateful for your feedback. It sounds like you were able to complete the return with no issue, but if you have any questions, comments or concerns, don't hesitate to reach out to support@tn.com or 877-842-2586!
Written by a customer while visiting Tuft & Needle