Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,689 Reviews)
Rating breakdown 8,689 reviews
5 Stars
6,221
4 Stars
1,520
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Brian G
from Portland Oregon
Gender:Male
Verified Purchase:Yes
It’s more firm than the original however not firm enough for my liking. I suffer from lower back problems which require a mattress that’s more firm then the Mint. My partsner who doesn’t suffer from back pain loves it.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 17, 2020
Hi there, we appreciate you taking time to write a review. Our goal has always been to help people wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Mint. We'd love to hear more about your experience to see if we can help in any way. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: KaWo
from Upstate New York
Gender:Female
Verified Purchase:Yes
I love my mattress. I'm sleeping much better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: IanK
from Connecticut
Gender:Male
Verified Purchase:Yes
I have never recommended a product more to more people. This thing is just awesome!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Melissa S
from Grants Pass
Gender:Female
Verified Purchase:Yes
A lot harder than expected and i sweat while sleeping, where i never have before.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Good customer service, bed just wasn't right for us.
on January 17, 2020
Posted by: Soreback
from Colorado
Gender:Male
Verified Purchase:Yes
The mattresses was much too firm for us, causing sore hips and back. They quickly refunded us, no questions asked.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there, thank you for taking time to review your purchase. We're sorry to hear the mattress was not a good fit but are grateful for your feedback. It sounds like you were able to complete the return with no issue, but if you have any questions, comments or concerns, don't hesitate to reach out to support@tn.com or 877-842-2586!
Written by a customer while visiting Tuft & Needle
Posted by: Anorwood
from AZ
Gender:Female
Verified Purchase:Yes
We are sleeping so much better!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CASMint
Verified Purchase:Yes
I previously purchased a twin xl mint. My recent queen mint is good enough but I believe the material used in queen aren’t as good as twin. It seems softer, and less dense. I’m not going to return it but I’m slightly disappointed. Did you change something between Oct 2018 and Oct 2019 in how the Mint is constructed or is the difference attributable to size of the mattresses?
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there. We haven't made any major changes to the materials of the Mint mattress between October 2018 and October 2019; however, we appreciate your feedback and would be happy to troubleshoot with you. Please contact us at support@tn.com or 877-842-2586 for assistance!
Written by a customer while visiting Tuft & Needle
Posted by: Mark&Karen
from Saint George, Utah
Gender:Male
Verified Purchase:Yes
Really comfortable. Both of us are sleeping much better since we bought the new mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle