Unfortunately I have to request a refund for this mattress. Combined with the way I sleep, this mattress caused me to have severe thoracic muscle spasms every morning, sometimes lasting well into the day. The topper they sent for free didn't help; it moves while you sleep on it and if you're an edge sleeper like me, well, let's just say that the topper wasn't helpful.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2020
Hi there, thank you for taking time to review your purchase. We're sorry to hear it isn't working out for you. If you haven't already, we'd encourage you to reach out to us by emailing support@tn.com or calling 877-842–2586. If you are still within your 100 Night Sleep Trial, we can help with a return.
Written by a customer while visiting Tuft & Needle
I’m giving this a 5 star review because I did like it, but unfortunately my wife thought it was too hard. We returned it and the process was easy and the customer service was polite and understanding. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Everything I had hoped for. Good price, delivery, installation, quick expansion period, easy to rotate, good firmness when sitting on edge, no impact from partner moving, cool, and attractive
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle