This was a great purchase. We did our research and Consumer Reports gave it the highest marks, and they were right. We love this mattress and so will you.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 11, 2019
Hi there, thank you for your review! We're sorry to hear you're sleeping warmer than expected on the new mattress. If you'd like to do some troubleshooting with us, please feel free to reach out to support@tn,com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 11, 2019
Hi there, we appreciate you taking time to write a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your new mattress. We definitely want to know more about your situation to see if we can help. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
I feel really tired after sleeping on this mattress. If I could do it all over again, I probably would look into a different mattress. I went to a store and tested one out. It feels good for the 5 minutes but back hurts so much after waking up.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 13, 2019
Hi there, we appreciate you taking time to write a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your new mattress. We definitely want to hear more about your situation to see how we can help troubleshoot. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle