Too soft. We will be asking for a refund shortly (once we find another option). Sorry. Great product otherwise, but not enough low back support.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 28, 2019
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear the product wasn't a good fit for you but we appreciate your feedback. At your convenience, please reach out to us at support@tn.com or 877-842-2586 so we can help with the next steps.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 25, 2019
Hi there, thank you for taking the time to write a review and share your experience with us. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that some accessories, such as high-thread-count sheets or certain mattress protectors, can play a role in heat retention. If you are interested in troubleshooting, please feel free to reach out to us at directly at support@tn,com or (877) 842-2586.
Written by a customer while visiting Tuft & Needle
This mattress is so much better than what we had. The only thing that keeps me from giving it five stars is that it is a very firm mattress and my back is pretty stiff in the mornings. I think it's just a matter of getting used to it, but I did have high hopes that all of my sleep issues would be solved immediately.
Written by a customer while visiting Tuft & Needle