Came with a tear on grey part of mattress. Otherwise very comfortable. Hopefully it won't get too much worse over time.
Response from Tuft & NeedleBy T&N , Customer Experience Team, October 24, 2019
Hi there, thank you for taking the time to share your experience. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586 so we can discuss the damage to your mattress. We look forward to hearing from you!
Written by a customer while visiting Tuft & Needle
Functional and firm, it unfortunately took quite some time before I felt comfortable properly relaxing into the bed. I most likely should have gotten a pillow topper for it to start with but now I've become accustomed to it and pretty pleased.
Take this with a grain of salt as mine is on the floor, I do not have it on a futon or other frame.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
The mattress did not unfold completely flat. It has been more than a month and it is still curved on one end. I have not had any good sleep with this mattress. It dips in and I feel neck and back pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 24, 2019
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 so we can troubleshoot.
Written by a customer while visiting Tuft & Needle
We are quite impressed with this mattress. It's very comfortable, and we like that it has some edge support, which most foam mattresses do not. For us anyway, it does not "sleep hot." And T&N's customer service is first class all the way! The only thing that gives us pause is that my wife has some hip and shoulder issues, and while the Mint is much better for her than our old mattress, it would be perfect if it was a little bit softer. Because of this, we are still evaluating whether to keep the Mint or return it and get a softer mattress. But overall this is a good quality mattress and we recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle