Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Customer Rating
5
Most comfortable bed I’ve ever slept on!
on April 29, 2021
Posted by: Stehens09
from Tennessee
Gender:Female
My husband and I purchased the Mint about 6 weeks ago. We both are side sleepers, and occasionally we sleep on our stomachs. We both have noticed that we have significantly less back and hip pain. My husband has had 3 back surgeries so that is huge! We are both over 200lbs, and it’s absolutely perfect for us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: HannahV
from North Carolina
Gender:Female
Verified Purchase:Yes
So pleased! We were very overdue for a new mattress. After lots of research, we decided on the tuft&needle mint. We are so pleased with our new mattress! The first night we could already tell a huge difference in our back pain - my husband and I both woke up with NO pain! We are so thankful we chose this mattress! We are now recommending it to everyone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
It’s not a Mint it’s a Munt.
on January 23, 2022
Posted by: Abgh
I’ve owned this bed for a few years and it’s the worst mattress. I did liked it when I first received it and they sent me a free mattress pad and that still didn’t work. I used to sleep on my side but this mattress forced me to sleep on my back. Its now too painful to sleep on. I’m woken by intense lower back pain from this mattress. I purchased this hoping it would last for years before it started to go but it’s quickly deteriorating. Buy anything other than this.
I want to give it three stars because the two stars would go to style. That’s the only positive.
I want to give it three stars because the two stars would go to style. That’s the only positive.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , January 24, 2022
Hi there! Thank you for providing your candid feedback. We're sorry to hear that mattress isn't working out and you aren't getting great sleep. If you would like to return the mattress within the 100-night trial, please reach out to our team directly at support@tn.com 877-842-2586 and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Side-sleepers beware
on October 31, 2022
Posted by: SoreBody
Gender:Male
This is a firm mattress — after over a year with the 2021 Mint model, I still wake up to sore hips and stiff shoulders.
This is NOT a soft bed — it’s great if you sleep solely on your back though.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 3, 2022
Hi there! Thank you for your feedback. We want you to sleep your best and never want you to feel stuck with something you don't love. Even though you are outside of your 100-Night Sleep Trial, you can always feel free to reach out to us at 877-842-2586 or support@tn.com for tips or guidance that can help you sleep your best!
Written by a customer while visiting Tuft & Needle
Posted by: a_langpaz
from Rexburg, ID
Gender:Female
Verified Purchase:Yes
My husband loves the mattress but for me, a back sleeper, it's not the most comfortable so I have to add pillows to support my back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SashaL
from Phoenix, Arizona
Gender:Female
Verified Purchase:Yes
The mattress is causing back, neck and hip pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear you've been struggling to get comfortable on the mattress. Please reach out to our Customer Experience team at support@tn.com or 877-842-2586 if you would like to troubleshoot or move forward with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Billie Morlan
from Ohio
Gender:Female
Verified Purchase:Yes
Oh my.....this bed is amazing, I've never slept so well in my entire life. I look forward to climbing into bed every night. There's only one problem with The Mint Mattress, I have slept through my alarm on several occasions and now have to set more than one alarm. It was easy to set up, and when we had a problem with the first mattress that was delivered, a replacement was promptly sent out and the customer service was top notch. I highly recommend purchasing the topper, it elevates the mattress to the next level.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Feels like I will roll off the bed
on August 3, 2021
Posted by: GreenApples
from Seattle, WA
Gender:Female
I bought this mattress about a month ago and finally got around to unboxing it last week. It was easy to set up, but I dislike the feeling of not being supported when I sit at the edge of the bed, or or lay to the edge. I bought it for my guest room but I am not sure that it is a keeper
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 4, 2021
Hi there! We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Even though the Mint mattress has increased edge support when sitting on the edge of the mattress, the lower it is to the floor, the better supported you'll feel. You may notice that you sink in more while sitting on the edge because your concentrated weight is in one spot as opposed to spread out throughout the mattress. That being said, we are always happy to help with a return through the 100-night trial. Just reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle