Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 17, 2023
Hi Reagan, thank you for your feedback. We're so sorry to hear your T&N Original Mattress was too firm for comfort. You don't have to feel stuck with something you don't love! If you are within your 100-Night Sleep Trial, feel free to reach out to our team at 877-842-2586 or support!@tuftandneedle.com so we can guide you from there! We look forward to hearing from you and are happy to assist with any other questions you may have!
Written by a customer while visiting Tuft & Needle
Very solid mattress that is clearly made of quality materials. It's a little more firm than I originally wanted, but that is a preference thing not a product problem.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This mattress is just perfect!!!! I received it 3 days after ordering it (even though the estimated delivery was 7 days) Extremely happy with this purchase! Right out of the box, no smells or odors and sooooooo comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We recently purchased a full sz mattress for our son because he LOVES ours. We do too. We have the mint and the king size pillows and let me tell you, crawling into bed is heaven. So soft yet firm. This is an amazing product and the customer service is amazing! Love this company and their products!!
Written by a customer while visiting Tuft & Needle