Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,279
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Customer Rating
3
Thought we upgraded
on December 5, 2021
Posted by: Jmck
from Michigan
Gender:Female
We purchased the Original T&N several years ago. Just last year we decided to upgrade our bed in both size, and style. We decided to go with the T&N Mint. At first we thought it was just a matter of having our bodies get used to the mattress. Now A year in with this mattress and we are so wrong. We wake up SO sore every single morning & often find ourselves sneaking away to sleep on the Original mattress. I’m super disappointed because this wasnt a cheap purchase and now we have a mattress that physically hurts us every Single night.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 8, 2021
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: SleeoyPat
from FL
Gender:Female
Verified Purchase:Yes
Cost too high for product
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 8, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Adrien
from Dallas
Gender:Male
Verified Purchase:Yes
It's only been a month but we already love this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LisaAnn
from MN
Gender:Female
Verified Purchase:Yes
This mattress is amazing! It's firm but soft. It gives just the right amount of support. My brother in law knew we had problems with the mattress we had and kept telling us to check out the Tuft and Needle Mint mattress. After months (maybe years), we finally bought it and we wish we had bought it sooner. Also, their customer service is top notch.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kay J
from Birmingham, AL
Gender:Female
Verified Purchase:Yes
Very comfortable and fast delivery time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bobbi Li Sutherland
Verified Purchase:Yes
Love my mattress. Great company. Fast delivery.
Written by a customer while visiting Tuft & Needle
Posted by: USA Made
Gender:Male
Verified Purchase:Yes
Great quality and fit. Excited to have years of protection ahead on an amazing mattress with kids and pets.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Melinda B
from PA
Gender:Female
Verified Purchase:Yes
It is extremely comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle