Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Cal King - Heather Gray
Average customer rating
4.3
(1,159 Reviews)
Rating breakdown 1,159 reviews
5 Stars
743
4 Stars
202
3 Stars
96
2 Stars
84
1 Star
34
84%of customers recommend this product.
(
409 out of
486)
Customer Reviews for Tuft & Needle - Mattress Topper - Cal King - Heather Gray
Posted by: G L.
from MA
Gender:Female
Verified Purchase:Yes
Way too soft! couldn't support anyone and I am only 100lbs. Really disappointed and it could be so good if it was more supportive. Sorry but that is the truth.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there. We're sorry to hear the topper wasn't as comfortable as expected and appreciate you taking the time to share feedback with us. We'll be sure to pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Liz C
from New Mexico
Gender:Female
Verified Purchase:Yes
So happy with this purchase. It has made such a difference to my night-time comfort during pregnancy and transitioning to side-sleeping. It stays put under our fitted sheet and maintains even support. It did have quite a strong smell when it came out of the packaging, but dissipated fairly quickly once rolled out to air.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Juice
Verified Purchase:Yes
Easy to put in place, makes a very comfy difference in a hard mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Surprisingly Effective
on May 29, 2023
Posted by: DobieKat
from New England
Gender:Female
I have owned my topper for two weeks, and have slept on it for 11 days. I wasn’t sure if a 2” topper would be enough, but it is actually perfect. To those of you who are chemically sensitive, as am I, the topper does emit an odor at first. I allowed it to off gas for 3 days before putting it on my bed, and covered it with a wool mattress protector and sheets. I did detect a slight odor for 2 night, but it is completely gone now, even when I put my nose right on it. The company does say that there will be some odor at first. I slept on a natural latex topper from a well-known purveyor of organic products, and that never lost its bothersome smell. All in all, I am sleeping more comfortably with way fewer aches and pains, and am completely satisfied.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LBB1
from MA
Gender:Female
Verified Purchase:Yes
Perfect thickness, made our brand new but too firm for our older bones mattress just right!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Susan Hall
Verified Purchase:Yes
Made all the difference!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Debbie.
from Arizona
Gender:Female
Verified Purchase:Yes
Wonderful topper. Very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MMS4506
Gender:Male
Verified Purchase:Yes
Incredible products and the best nights sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle