I love our new mattress! Firm and supportive, but not uncomfortable in the least bit. I can tell that my quality of sleep has improved dramatically. (And honestly, the best customer service I’ve ever received.) Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This bed appears well made, however it is much too soft for me and my partner. We woke up every morning with back pain and ended up returning the mattress. I would rate it as a soft mattress. I would not recommend this mattress to anyone who like a firm mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress was too soft for you and your partner. We will pass these comments along to our Product Team for consideration. If you need help moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
The mattress was easy to unroll, let breathe, and get on the bed. There is no scent and the antimicrobial cover is lovely. It seems very effective. Unfortunately, it's not as comfortable as I hoped. The mattress is definitely on the softer side of firm and, as I am a stomach sleeper, it bows in at my hips and chest enough that it's put pressure on my shoulder and lower back to the point of being painful to sleep. I'm trying to let it adjust, but I wouldn't recommend it for people who are strictly stomach sleepers and accustomed to a firm mattress. This is not near firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. Thank you for taking time to pass along candid feedback about your experience. We're sorry to hear the mattress was softer than you expected and will share your comments with our Product Team. If you need assistance moving forward, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
LOVE LOVE LOVE the mattress. It was well packaged and puffed right up in the 2-3 hours like they said. Was able to sleep on it first night. It does need a little breaking in but it was comfy from DAY 1.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We have had this mattress (box support and mattress cover) for a month and it is just wonderful. My spouse is heavy (290 lbs) and this mattress keeps us each well supported. It is surprisingly good at keeping any movement on the bed from affecting the other sleeper. We have two dogs and a cat who join us and everyone sleeps very well! Note - the mattress is very heavy and that helps keep it in place but moving up to our bedroom was an exercise.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle