I can see where it may be too soft for some people but it works really well for my partner and I. I am a side/back sleeper and he is a stomach sleeper so we were having issues finding a mattress to fit both of us. This mattress has all the softness I like with all the support he needs. It has gotten even better as we continue to sleep on it. I do recommend having a good pillow though as that has made a difference in some back stiffness.