To begin with, it was quite a challenge for me to get it into my house and then to move my old mattress and put the new one in place. It is quite bulky and heavy. As I was by myself it was quite a challenge. Initially, I wasn't upset about it as it was so comfortable. But I haven't had it very long and I am discovering already that there are some pressure points that are uncomfortable when I wake up or worse, I wake up during the night. It's been disappointing.
It seems to be made great. But haven’t slept any better and back still bugs me in the morning just like my old crappy mattress. Girlfriend feels the same way.