Customer Reviews for Tuft & Needle - Mint Mattress - Twin - Gray
Customer Rating
1
Unfortunately didn't try it out multiple nights until it was past the trial period
on April 20, 2022
Posted by: Abinla
from dana point
Gender:Female
Bought this bed for my son's room. He was resistant to his big boy bed and finally have gotten him into it by sleeping next to him. Every morning I wake up so sore and feeling terrible. We have two other bed in a box mattresses and this is by far the worst. Way too soft. Unfortunately its beyond its trial period by a month or so so we are stuck with it. Definitely wouldn't recommend unless you like a really really soft bed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 22, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that you are not comfortable on the mattress. While you no longer qualify for a return were are always happy to help troubleshoot any comfort issues. You can reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Have had a king-sized Mint Mattress for a few months now, and my sleep is largely undisturbed, relative to previous experiences. A traditional spring mattress transfers a lot of the energy from all your partner's spasms and thrashings and what-have-you, and I kind of thought I was stuck with that experience, no matter how far I was from the epicenter of those events. This mattress absorbs it all. Brilliant.
So far (3 months) we are loving it! Super comfy for both of us. (one a side sleeper, one a back sleeper). No transfer of movement when one rolls over or gets out of bed.
It's ok. I thought I liked it at first but my back and neck are hurting
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 22, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not sleeping well on the mattress. If you would like to troubleshoot any comfort issues or start the return process within the 100-night trial, reach out to our team directly at 877-842-2586 or support@tn.com. We're always happy to help!
I bought this a year ago. I’ve tried every position and they all cause back pain, side, stomach, back. It is too soft and not in a memory foam supportive way. If someone else is on this mattress forget about being able to get comfortable too.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 18, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are finding the mattress too soft. While you are outside of the 100-night sleep trial and no longer qualify for a return, we'd still be more than happy to help troubleshoot any comfort issues. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com.