So far we have had our new matress for a month and my husband and I are both very pleased! My husband has a genetic back disorder which causes him pain and he can actually fall asleep and stay asleep in this bed. So far this is the best sleep he's had in months. For me I'm a side sleeper and I don't have hip pain like I was having before. The bed is on the medium firm side. Also the pillows are awesome!
The mattress and pillows arrived quickly. The process to unpack was also clear. Most importantly the mattress is very comfortable and provides the right blend of comfort, firmness and stability. Really nice product.