We bought this mattress for our son, and he loves it! We have ourselves slept on it a few times, and it's super comfortable and cool. It's firm enough not to sink in but also cradles you sufficiently. The only reason for the 4 starts is that I wish the edges would provide more support.
I love the bed but when the mattress was unsealed it expanded with a noticeable rise on one side, and it still hasn't totally flat. It's like I should put something heavy on it. Otherwise, great feeling mattress, and worth the money to get the mint.
We ordered this mattress because of the excellent customer service reviews and the price, and we have not been disappointed. Extremely comfortable mattress that has improved our quality of sleep drastically.
The delivery, customer service, and quality of the mattress are very high! I think foam mattresses must be too soft for me, because after about 2 months, I started waking up with severe lower back pain. I thought maybe I was rolling onto my stomach, but I have the pain when I'm sleeping on my side or back as well. I believe I need a firmer mattress.
I also got very hot in this mattress and didn't find the cooling layer of the mint version that helpful. I have central air and keep the temperature around 74 degrees at night, but I woke up sweating several nights.
I called to have the mattress returned, and the customer service line was very accommodating and helpful. This mattress may work for others, but it isn't ideal for me.
The mint mattress has changed my life. I used to wake up more exhausted then when I went to sleep. I would toss and turn all night long and I wasn't getting restorative sleep. I also had a concern that the mattress would hot. One night on the Mint Mattress I felt that I was sleeping on a cloud and I didn't toss and turn and the mattress wasn't hot at all.. The next morning I felt refreshed and after two months I've been getting the best sleep I've had in years. If you are on the fence give it a try you won't be disappointed.