It is not as firm as we like it to be, but it definitely performs better than a traditional mattress. I fall asleep rather quickly, and it does sleep nice and cool.
It was very comfortable but a little firmer than I am used to, but put a Tuft & Needle topper on and it is PERFECT! Customer service is outstanding!! Extremely happy with my purchase.
We purchased the queen mint mattress and have slept on it for weeks. It was so easy to order, was delivered quickly, and easy to take up steps and set up. I am 58 years old, have some joint pain, and unfortunately struggled sleeping for the first week. I then ordered the two inch topper, but it really didn't give me any relief. I then switched toppers with my daughter and feel much better with a 4 inch memory foam topper on top of my mint mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. We appreciate you taking time to share your experience with us and will pass your comments along to our product team. If we can help moving forward, don't hesitate to reach out to support@tn.com or 877-842-2586.