Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin - Gray
Posted by: Carol C.
Verified Purchase:Yes
Very happy with the quality of the mattress. I don’t wake up with hip or shoulder pain!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SleepyJay
Gender:Male
Verified Purchase:Yes
The box with my mattress arrived at my house in less than a week. I live outside a small metro area, so I really wasn’t expecting it to arrive that soon. Setup was a breeze with the included directions. I was worried about the smell other reviews talk about here, but it pretty much dissipated within 3 days, at most. Like other reviewers, it was firmer than any indicator in the specs let on. I ended up purchasing the 2” foam topper they sell. The mattress slept wonderfully cool, which was a big bonus for us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleeper from Seattle
from Brooklyn, NY
Gender:Male
Verified Purchase:Yes
We have slept well on this mattress for the past week. It is in a murphy bed in our place in NYC. We slept amazingly well on it! I am sleeping through the night and wake up with no aches and pains.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Daron D.
Verified Purchase:Yes
I had the original tuft and Needle Mattress and really Enjoyed it. Upgraded to the Mint for three times the price. I think the original was of better Quality. Not as Comfortable.
Too bad they sold the Company to Serta.
Too bad they sold the Company to Serta.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2023
Hi Daron! Thank you for your feedback, we're sorry to hear your new Mint Mattress isn't as comfortable as you had hoped. The Mint and the Original are both made with different sleepers in mind and it can take a bit for the mattress to acclimate to its new home. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can assist you better from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Ashley Swan
from Albuquerque, NM
Gender:Female
Verified Purchase:Yes
Most peaceful sleep of my life!! We have another T&N (full) that me, my husband, our 3 cats, and 2 dogs grew out of. Putting that mattress in the spare room broke our hearts.. BUT inspired us to get an upgrade. This mattress is amazing. I sleep hotter than most people and turn into a fireball overnight. This mattress has kept me cool and cozy. If you are hesitating STOP AND GET THIS MATTRESS!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great for the first 5 years
on May 29, 2023
Posted by: Mouse
from Ohio
Gender:Female
I would give this 5 stars for the first 5ish years. It was exactly what we wanted. I absolutely did love it for that period of time and did recommend it to other people I knew. Now past the 5 years it has turned into a lump bomb. I am currently in the market for new mattress and would not buy another tuft and needle unfortunately.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 30, 2023
Hi Mouse! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't held up well over time and is causing you discomfort. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Bob B.
from Seattle, WA
Gender:Male
Verified Purchase:Yes
Mat.tress is very uncomfortable, hip pain, back pain, not good for side sleeping. Will likely return this one is not working for my wife and myself
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 12, 2023
Hi Bob! Thank you for your candid feedback, we're sorry to hear the mattress is causing you discomfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Heidi H
Gender:Female
Verified Purchase:Yes
Only had this a for a few weeks but love it! My husband said it is dangerously comfortable. The cooling feature is great! My night sweats have gotten significantly better!
Written by a customer while visiting Tuft & Needle