Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin - Gray
Customer Rating
4
Needs handles!
on May 27, 2023
Posted by: AnonymousEg
Gender:Female
I’ve had my mattress for almost 3 years now and it’s in great shape. I love this mattress. The biggest downside is it is a nightmare to move from place to place because there are no handles anywhere on the mattress.
The mattress itself is flimsy enough having no handles is a huge missed opportunity design wise. Hope to see some handles added on in the near future because I would love to order this mattress for our guest rooms.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great for the first 5 years
on May 29, 2023
Posted by: Mouse
from Ohio
Gender:Female
I would give this 5 stars for the first 5ish years. It was exactly what we wanted. I absolutely did love it for that period of time and did recommend it to other people I knew. Now past the 5 years it has turned into a lump bomb. I am currently in the market for new mattress and would not buy another tuft and needle unfortunately.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 30, 2023
Hi Mouse! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't held up well over time and is causing you discomfort. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Mike r
from Detroit metro area
Gender:Male
Verified Purchase:Yes
Very comfortable mattress the only thing that could make it better is lower the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LaurenB
from Indianapolis, IN
Gender:Female
Verified Purchase:Yes
This is the third T&N mattress I’ve owned and I absolutely love it.
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
(Two Queen sized Mints are now guest beds - upgraded myself to a King) It’s supportive but not too firm or soft. Super easy to un-box and set up. I sleep so well and aches and pains I was experiencing with my old mattress are gone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best Mattress I ever bought
on June 3, 2023
Posted by: SirWolverine
from San Jose, Ca.
Gender:Male
I am 57 years old and about 5'10" 180lbs. I bought the Mint Mattress in 2019 This is by far the best mattress I have ever bought. the reason I know this as a Divorced person, whenever a lady friend spends the night they always compliment how great the bed is and don't want to get out of it.
I have had expensive beds from showrooms, but this Mint Mattress which is the upgraded one is by far the most comfortable. I sleep hot and this cools me down like it says. my Girlfriend has a real original memory foam mattress and it's so hot I never sleep through the night. She is now looking to replace hers with mine.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David D.
from Phoenix AZ
Gender:Male
Verified Purchase:Yes
This was a great upgrade! Both my wife and I really enjoy our sleep on this Mint Mattress. I find myself sleeping soundly through the whole night now, instead of tossing and turning like I did on my old mattress. Lower back pain is gone. Highly recommend if you need an upgrade in your sleeping.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JAH desert
from Arizona
Gender:Female
Verified Purchase:Yes
My guests said it was the best sleep they can remember having. This is our 3rd t&n mattress. We love them. I am only ticked about your system for getting the health care professional discount. It never works. I fill out the form and nobody gets back to me. They told me to call to also have it applied, but you weren't open, nor was your chat. I had to order it to get it here on time for my guests.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Back pain after a few years
on June 8, 2023
Posted by: Kim1985
from Fishers, Indiana
Gender:Female
Bought this mattress back in September of 2018. Really enjoyed it at first! It’s been almost 5 years since we have had it and within the last 1-2 years I’ve started to wake up with back pain. Now I’m trying to decide if I should spend the money to get a new mattress. Really wanted this mattress to have lasted longer for us. For reference my husband and I are both under 200lbs and are both side sleepers.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 8, 2023
Hi Kim! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress hasn't been providing support lately and is causing you discomfort. We strive to provide quality sleep for years to come and back our mattresses with a 10-year limited warranty, so we're happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle