First of all the mattress is very heavy! So far so good, love the firmness of the mattress. My partner and I were having huge problems with back pain and the first night we slept on mint we noticed the difference. I will update my review again in a few weeks. I will definitely recommend this mattress and I am looking at the foam pillows.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We bought another bed in the box and my son felt it was too soft. This mattress is much better, although we do feel that a slim 2-4" box spring is nice, even w/a platform bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Mattress is comfortable, my husband and I like a somewhat firm mattress, this fits our needs perfectly. Only complaint was the delivery, paid extra to have the old mattress hauled away and the new one set up, the company contracted for this task was terrible, called and gave us a small range of delivery dates and stated they would call twenty four hours prior to delivery and an hour prior to delivery so we could get the foundation set up, we received a phone call several days before the first possible delivery date given and an hour prior to the delivery driver arriving. We had to make a mad scramble to get home and get things ready, very disappointed.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2021
Hi there. We appreciate you taking the time to share your candid feedback with us and will pass your comments along to our Supply Chain Team regarding the delivery. Our Customer Experience team is happy to help with anything you need moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to chat further about your delivery experience.
Written by a customer while visiting Tuft & Needle