Had good this mattress would be softer than the base model mattress. Unfortunately it's not in my experience. I will be contacting the company for possible solutions.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We appreciate you touching base with our Customer Experience team to troubleshoot. If you need anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
From start to finish, our entire experience with Tuft and Needle has been 5 star. The bed is the most comfortable we've ever owned and we plan on buying another one for our vacation home
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Love this mattress. This is my second purchase for a Tuft and Needle mattress!! I couldn’t be happier with the company or the feel and great nights sleep!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle