Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Posted by: happy purchaser
from Chicago, IL
Gender:Female
Verified Purchase:Yes
When I needed a new bed for my daughter and didn't want to go to the store to get one during the pandemic, I remembered hearing about your company on a podcast. It was as convenient and comfortable as promised! I will never buy a mattress from a brick and mortar store again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: EmilyK
from Huntsville, AL
Gender:Female
Verified Purchase:Yes
Even after a month+ of breaking in the mattress, I found it to be rather stiff. I noticed my back hurt more while sleeping compared to my old mattress. For the price, I was expecting better.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we're sorry to hear you're not loving the mattress. Feel free to email us at support@tn.com and we can always go over our return process for you.
Written by a customer while visiting Tuft & Needle
Posted by: Mandy T
from Clemmons, NC
Gender:Female
Verified Purchase:Yes
Just awesome, you have to experience to understand.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Beth L
from woodstock, ga
Gender:Female
Verified Purchase:Yes
My husband and I have had this bed for a month and are absolutely in love! We took a chance ordering a tuft and needle mattress after seeing it win a facebook poll competitive to casper and other big mattress names. The mint mattress is the perfect amount of firmness/softness. We sleep so well and my back feels great. The box came quickly and the mattress popped right up. The whole process was so easy I can't recommend Tuft & Needle enough! We are so happy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Ours had problems - but the mattress is the perfect softness for us
on August 20, 2020
Posted by: Laurie Sherrod
from SC
Gender:Female
Verified Purchase:Yes
First, getting the box inside was a huge challenge for a couple in our 70s with bad backs. If you're doing this I would recommend hiring help! Unfortunately, I fear that the one we got had a problem (it did not rise properly and it sags in the middle). I called Support right away and they said they would send a replacement - but I'm currently waiting on finding someone to help us with it. The folks at Support were great. The mattress itself is very nice - but would be a lot better if it was flatter. We roll to the middle right now. I have bad hips and am able to lie on one side (and could not with our old mattress) - so it's an improvement!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nosson
Verified Purchase:Yes
So Far So Good
Written by a customer while visiting Tuft & Needle
Posted by: Jenny L
Gender:Female
Verified Purchase:Yes
Have the Mint in both a queen sbd now a king. Couldn’t love it more. I sleep like a baby again.
Written by a customer while visiting Tuft & Needle
Posted by: JessieL
from Los Angeles
Gender:Female
Verified Purchase:Yes
We love love love this mattress! At first we were going to go with the basic version, but I'm so glad we decided to purchase the mint mattress. After reading reviews we were worried that the basic version would be too firm. The mint mattress is perfect for both us. It's very comfortable and cooling. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle