Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,729 Reviews)
Rating breakdown 8,729 reviews
5 Stars
6,252
4 Stars
1,528
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Posted by: Mollycool
from Oak Park, IL
Gender:Female
Verified Purchase:Yes
I have lower back problems so this bed has made my back issue better. My friends tested out the bed and they love it. I have heard other good reviews from this bed though.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
I love this mattress.. now if only a mattress could make my kids sleep
on November 25, 2020
Posted by: Mcdinn
from WI
Gender:Female
Verified Purchase:Yes
We replaced a 7 year old low-end memory foam mattress with this mattress. It has changed my sleep dramatically. I no longer wake up with a sore back, I don’t wake up hot and sweaty, I can’t feel my husband tossing and turning. For reference, I sleep primarily on my side, but sometimes on my back and sometimes on my stomach. This mattress is comfortable in all positions. My husband agrees. The only negative is that it smells for a few days after arrival. Totally worth it, though.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: hello
Verified Purchase:Yes
smells like a sharpie for a couple days and then sleeps super hot. i woke up soaked in sweat every day
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team. If we can help with anything moving forward, please let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great support at first, but softens over time
on December 16, 2020
Posted by: Bret O
Verified Purchase:Yes
Extremely comfortable at first. But after a couple months, the mattress softened up a lot and now I'm back to tossing and turning a lot at night because I can't get comfortable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 27, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress has not been comfortable for you in recent months and will pass your comments along to our Product and Quality Assurance team. If you would like to troubleshoot, explore a warranty claim, or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: MKinAZ
from Tucson, AZ
Gender:Female
Verified Purchase:Yes
My new Mint is everything I'd hoped it would be! It feels soft and cushy but provides the perfect amount of support too. Some people have mentioned off gassing; I only detected a very slight "foam" smell the day it arrived. I let it air out until bedtime, then I put the bedding on and slept great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ileta
Gender:Female
Verified Purchase:Yes
I thought the Mint twin mattress would be softer. It isn't "firm" just too firm for me. Had to get a topper. Also it does NOT work with an adjustable frame! It folds at the butt but the foot end just goes straight up and does not fold at the back of the knee.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jessika Cas
from The bronx
Gender:Female
Verified Purchase:Yes
My back has never hurt so much and my arms are numb
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 25, 2021
Hi there, we appreciate you taking the time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: M Miller
Verified Purchase:Yes
Fantastic mattress, replaced a mattress that was a standard one and had the stench of my ex husband on it. This one is like sleeping on a freedom cloud laced with pure joy!
Written by a customer while visiting Tuft & Needle