Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,758 Reviews)
Rating breakdown 8,758 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,019 out of
3,315)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Posted by: Alex W.
from Marietta, GA
Gender:Female
Verified Purchase:Yes
I’ve had this bed for about a month. While I think that it’s an improvement over my last bed that was caving in and over 10 years old- I am not yet in love with this one and am still waking up with a (different kind of) back pain.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 25, 2020
Hi there. Thanks for taking time to leave a review. We would love to chat with you to get a better understanding of your initial experience and how we can help improve it. If you haven't already, please reach out to us directly at support@tn.com or call 877-842–2586.
Written by a customer while visiting Tuft & Needle
Posted by: Typhoon
from Washington State
Verified Purchase:Yes
Exceeded my expectations. I enjoy it. Two concerns I'm trying to work through: 1) Have woken up a couple nights with some back soreness. Not sure yet if it's mattress related. 2) Wish that the edges were more sturdy. When sitting on the edge to tie shoes I find myself sliding off.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
NOT cooling or plush/soft
on February 26, 2020
Posted by: goldie-locs
If I could return this mattress, I would. It is VERY, VERY hot and extremely firm. If you want plush or soft, look elsewhere. If you like firm and are always cold, this may be for you. I didn't notice any "off gassing". It works well on my adjustable base. I wish I could return this mattress though. I absolutely hate it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 26, 2020
Hi there, we appreciate you sharing your experience and are sorry to hear you're finding the Mint too firm and hot. If you're open to troubleshooting, please reach out to us directly at support@tn.com or 877-842-2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle
Posted by: Elizra
from Northern VA
Gender:Male
Verified Purchase:Yes
Comfortable, Supportive, and Dreamy. I am coming out of a relationship with a Sleep Number. I was not confident I would be happy settling down with a boxed foam based mattress. WRONG!! I love my new Tuft and Needle.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jen D.
from Sun Prairie wi
Gender:Female
Verified Purchase:Yes
Awesome company, great mattress. Highly recommend. Love their return policy and customer service. Getting a bed delivered to our home was great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kevin D
from Chicago, IL
Gender:Male
Verified Purchase:Yes
The mattress was easy to set up and I slept on it the second night after I unboxed it. It has thus far proved remarkably comfortable. I have been sleeping soundly with no back pain.
Written by a customer while visiting Tuft & Needle
Posted by: Matt P
from Texas
Gender:Male
Verified Purchase:Yes
Perfect level of support and softness. I'm very happy with this purchase. It took about a week or so to fully get to optimum comfort levels. It sleeps cooler than other mattresses I have used.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wade3
from Kansas City.
Gender:Male
Verified Purchase:Yes
I sleep like a baby.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle