Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Customer Rating
5
Amazing!
on February 9, 2023
Posted by: Jessp
from Utah
Gender:Female
My husband and I won this mattress as part of a giveaway last year and we have LOVED IT! My husband is a super warm sleeper and this mattress has helped that so much! At first it was a little stiff but now that we have used it for a while it is the perfect comfortness! We love love love it! Also so easy to set up! I was like 20 weeks pregnant and set it up all by myself (struggled a little bit but I’m sure the average non pregnant person would have had a simpler go at it haha).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CariCCC
from California
Gender:Female
Verified Purchase:Yes
Easy peasy for a stellar mattress! We slept on the Mint while we stayed at an AirBnB and had to buy one for our guest room. Our guests all comment and want the name of the mattress. It's the perfect combo of firmness with a sleep-on-top molding feeling that keep mega cool!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Phillene
Verified Purchase:Yes
My chiropractor recommend this
Written by a customer while visiting Tuft & Needle
Posted by: KristiB
Gender:Female
Verified Purchase:Yes
We had a full sized Mint mattress for a few years before we decided to upgrade to a queen. We tried another mattress company that also had great reviews first to try to save a few hundred dollars, and we regretted it from the first night on. We returned that one as soon as we could and bought the queen sized Mint mattress. It is worth paying a little more.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Painfully firm
on March 22, 2023
Posted by: MissM
from Washington
If this is rated as medium soft, I shudder to think what their “firm” mattresses must be like. Like sleeping on a rock? Admittedly, I’m light (120 pounds), but this mattress is so firm it’s painful. I don’t sink into it at all, just lie there on top in pain. I’m literally waking up with terrible shoulder pain, which I’ve
never experienced that before. Tuft and Needle customer service was great during the purchasing process, now we’ll see what it’s like for returns because there is no way I’m keeping this thing. Lightweight sleepers, beware.
never experienced that before. Tuft and Needle customer service was great during the purchasing process, now we’ll see what it’s like for returns because there is no way I’m keeping this thing. Lightweight sleepers, beware.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 29, 2023
Hi Miss M! Thank you for your candid feedback, we're sorry to hear your T&N Mint Mattress is a bit too firm for comfort. Since we make our mattresses with freshly poured foam, it can take a couple of days for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Reagan R
from Nashville TN
Gender:Female
Verified Purchase:Yes
It was a lot firmer than we expected
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 17, 2023
Hi Reagan, thank you for your feedback. We're so sorry to hear your T&N Original Mattress was too firm for comfort. You don't have to feel stuck with something you don't love! If you are within your 100-Night Sleep Trial, feel free to reach out to our team at 877-842-2586 or support!@tuftandneedle.com so we can guide you from there! We look forward to hearing from you and are happy to assist with any other questions you may have!
Written by a customer while visiting Tuft & Needle
Posted by: Mike & Jackie
from Seattle, WA
Gender:Male
Verified Purchase:Yes
Very solid mattress that is clearly made of quality materials. It's a little more firm than I originally wanted, but that is a preference thing not a product problem.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NanJD
from Illinois
Gender:Female
Verified Purchase:Yes
We love our mint T&N mattresses. Second set we have purchased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle