Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,673 Reviews)
Rating breakdown 8,673 reviews
5 Stars
6,207
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Posted by: TPaul
from Oregon
Gender:Female
Verified Purchase:Yes
The best mattress we have had. Our second one!! Best night sleep ever!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MamaZ
Verified Purchase:Yes
If you like for your bed to "sink" a little when you sit down, this may not be the bed for you. It is quite firm to sit and lay on, although the top layer does make it give a bit when you actually settle in. It does sleep cool (no hot flashes!) and there is virtually no off-gassing, but overall I'm not loving it as much as I expected to. My husband (220#) likes it better than I do (110#).
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 19, 2023
Hi there! Thank you for your candid insight and feedback. We're sorry to hear that your new Mint Mattress isn't everything you had hoped for. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can try to assist you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Tracey C
from Milwaukee, WI
Gender:Female
Verified Purchase:Yes
We ordered this bed for our guest bedroom and our family that have used it said it’s wonderful.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Robrob
Verified Purchase:Yes
My guests thought the bed was very comfortable.
Written by a customer while visiting Tuft & Needle
Posted by: Martin993
from Phoenix,AZ
Gender:Male
Verified Purchase:Yes
I’m glad I bought the Mint, I’m a believer of foam mattress again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Best purchase
Written by a customer while visiting Tuft & Needle
Posted by: R Fuller
from Concord nc
Gender:Female
Verified Purchase:Yes
Had no idea a box bed could be so comfortable! We had a queen Tempur-pedic mattress before and this one is as good if not better!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: a123456
Gender:Female
Verified Purchase:Yes
Loved the initial feel of the mattress, and really wanted it to work out. But unfortunately, both my husband and I started getting low back pain after using this mattress. We tried it several time switching back and forth between our old
mattress and this one, and the back pain would kept returning after sleeping on this mattress for 3-4 nights.
mattress and this one, and the back pain would kept returning after sleeping on this mattress for 3-4 nights.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 20, 2023
Hi there! Thank you for your candid insight and feedback. We're sorry to hear that your new T&N Mint Mattress is causing you discomfort. It can take up to a couple of weeks for the foam to acclimate to its new home and we hope it has gotten better over time. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can better assist you from there!
Written by a customer while visiting Tuft & Needle