Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Twin XL - Gray
Average customer rating
4.6
(8,726 Reviews)
Rating breakdown 8,726 reviews
5 Stars
6,250
4 Stars
1,527
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Twin XL - Gray
Posted by: acccc
Verified Purchase:Yes
I find it to be uneven feeling and gets like sorta hot at night. it hasnt been good for my back pain but everyone is different
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 30, 2022
Hi there! We’re sorry to hear you’re mattress hasn't been a good fit for you. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience and we'd be happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: Need for Zzz
from Tucson Arizona
Gender:Male
Verified Purchase:Yes
Nice bed, but it's on the firm side and that's making it difficult to get a good night's sleep.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 30, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Miss Kim
Gender:Female
Verified Purchase:Yes
We bought this for a wedding gift. The newleyweds LOVE their new mattress saying it's the best sleep they've had in a long time!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lepczyk
from Las Vegas NV
Gender:Female
Verified Purchase:Yes
Fits to large, top runs over edges.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: JulieB
from Western Kansas
Gender:Female
Verified Purchase:Yes
We have had our Mint mattress for a couple weeks now, and we love it!!! It is soft on top… at first it seems like it’s going to be too soft, but after a couple nights you know it’s perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mark L.
from Utah
Gender:Male
Verified Purchase:Yes
We are about two months into our mattress experience now. The mattress definitely showed up very firm, but it has softened up a little bit over time. We definitely prefer a firm mattress, so this is a good fit for us.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K.K.
Verified Purchase:Yes
Great quality and good service. Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JoshT
Gender:Male
Verified Purchase:Yes
Too firm
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 6, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you, most sleepers will find that the mattress will break in over the first few weeks and your body should adjust to the feel of the mattress. That being said, if you would like to troubleshoot any comfort issues or move forward with a return within the 100-night trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle