Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 8, 2021
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
This mattress is amazing! It's firm but soft. It gives just the right amount of support. My brother in law knew we had problems with the mattress we had and kept telling us to check out the Tuft and Needle Mint mattress. After months (maybe years), we finally bought it and we wish we had bought it sooner. Also, their customer service is top notch.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Awesome mattress. Great customer service I’m side sleeper and it’s firmness is good. I added a working box spring. That seems to make it a little more contouring and makes it a perfect 10 for sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle