Good mattress, highly recommended to me by others, but it was too firm for my liking. No problems with delivery, or return.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 20, 2021
Hi there, thank you for taking the time to share your thoughts. We're so sorry to hear the mattress didn't work out. We'll be sure to share your feedback with our Product and Quality Assurance Teams. Please don't hesitate to reach out to support@tn.com or 877-842-2586 with any additional questions.
Written by a customer while visiting Tuft & Needle
Great mattress, no problems with setup or odor issues. Only reason I’m not going 5 stars is because I’m still having the same back issues waking up as prior to getting the new mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
So far so good. The mattress is really comfortable but feels like it could provide just a little more support - we are concerned that it might not hold up over the long term. However, both of our backs are feeling good, which is a great thing. I have slept through the night for the most part with this new mattress, and the fact that it was made to absorb motion means that when my husband wakes up earlier than I do I am not disturbed by his getting out of bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle