[This review was collected as part of a promotion.] Purchased for son who is attending college. He loves it for its "lighting speed and abundance of RAM"
DO NOT BUY! Mouse is faulty-technical didn’t help!
on September 16, 2022
Posted by: m9622
from Mississippi
Verified Purchase:Yes
The trackpad mouse STOPPED WORKING 2 weeks after receiving the computer! Unbelievable! Have spoken to technical support 4 times-and was eventually told “could not help me because I didn’t have premium warranty protection.” SUCH Bologna! I wanted to give Lenovo a chance after having many HP, Dell, Apple MacBook pros. Apparently should have stayed. Very disappointed. This is not a joke nor is it exaggerated.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
[This review was collected as part of a promotion.] Pleasantly surprised with quality at the price point. I've had a number of Thinkpads over the years and know how well they hold up. This is actually my first Thinkbook. I was a little hesitant to pull the trigger since I had never laid my hands on one. But I'm pretty happy with the purchase. The keyboard types well, screen is good quality, and it's plenty fast (starts up in seconds). I'm a career IT guy and web developer. I was looking for something moderately price to replace my expensive Dell XPS that went bad out of no where.
The keyboard layout is very condensed and has many superfluous buttons for Lenovo features that overtake the function of the F keys. It's really annoying when I have to hit the FN button to use the F keys. In fact, this slowed down my productivity so much that I was forced to get a wireless keyboard so that I could actually work. Also, the mouse box is so big that it also interferes when I'm trying to use the keyboard on the laptop. Other than, everything is fine, but just really annoying to have to now carry an extra keyboard.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
[This review was collected as part of a promotion.] Sold Performer! Nothing slows it down! This is used by our finance department and they are doing 10's of thousands of cell computations in excel and this makes it so much faster than all other workstations we have used. Solid build quality and decent battery life.