Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
150
4 Stars
44
3 Stars
12
2 Stars
4
1 Star
7
89%of customers recommend this product.
(
144 out of
161)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Posted by: KAMara
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product love the new metal cases…Tech support needs to understand WiFi compatibility to save time and money for Lenovo and customers. Working on a DSL modem isn’t compatible with out of box WiFi setting for WiFi 6 and tech couldn’t figure that out with so much detail provided. I ended up figuring out to change the WiFi setting value to make it compatible resulting in one less return.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Speedy and great quality but battery life lacking
on October 5, 2022
Posted by: Keko Jones
from Aguadilla, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop packs a punch and is quite zippy, but it lacks in battery life, which I was unaware of before purchase. I am also having some power management issues but I think I'll figure those out.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 6, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Realtor Kathy
from Honesdale, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had a Yoga 2 Pro for 9 years and decided to stick with the Lenovo brand for this purchase. I am very happy with my new ThinkBook 15 Gen 4! The nonglare screen and larger keyboard make everything a bit easier. A great business machine. Would highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kc2u
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy laptops as compared to the couple Lenovo Yoga models I used, but it doesn’t flip over. Useful when intending to use as a desktop alternative that you can hook off power. The touchscreen is very neat as well.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We have a number of tablet options on our website found below:
https://www.lenovo.com/us/en/search?fq=&text=Tablets&rows=20&sort=relevance&fsid=4
Very Respectfully,
Adrian_Lenovo
https://www.lenovo.com/us/en/search?fq=&text=Tablets&rows=20&sort=relevance&fsid=4
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jessica Hale
from Monroe, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to set up. Even though I created an issue by pausing in the middle of PIN set up, I was able to call the support line and received immediate help which solved my problem. I chose this computer because it is the closest model that I found to the one I used at my last job, which was the best computer I've ever had. Began using immediately for my new business two weeks ago and I've had zero issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Decent laptop but not working with windows update
on April 19, 2023
Posted by: Kiernan Hogan
from Maryland, USA
Been with thinkpad over 10 years. This model (gen 2 last year) works well but started having issues with windows 11 update. Customer service runs me around in a circle, then lies about ordering a part. Overall good machine but horrible support (paid) has made this a nightmare so far.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Jno1
from 04032
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, quiet. Seems to be what a laptop should be.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Paul from NC
from Hillsborough NC
Verified Purchase:Yes
Light weight, fast, does everything I wanted in a new laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com