Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
150
4 Stars
44
3 Stars
12
2 Stars
4
1 Star
7
89%of customers recommend this product.
(
144 out of
161)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Posted by: Allyson T
from Forest Lake, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works well. Easy to use. A bit heavier than I expected.
Written by a customer while visiting lenovo.com
Posted by: CoachT13
from WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] upgraded an older lenovo laptop and couldn't be more pleased with the choice
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JohnM56
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality and support for this laptop is awesome. This is the first time I have purchased a Lenovo Laptop for personal use and am very happy with the laptop. The quality, performance and price point are hard to beat. I am an Electrical Engineer by profession and I am very happy with my purchase. Thanks Lenovo!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anna Marie
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I wanted and needed. I was replacing a PC with a laptop and it's perfect. The Lenovo Customer Service/Sales Team helped me through the process and made great recommendations.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Basic007
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working perfectly. Touch screen, brightness, battery longevity all working to what I had hoped. Fantastic.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lennypad
from Miami and abroad
Verified Purchase:Yes
After a 100% charge the battery is drained overnight. This is tested for 3 consecutive days. The only applications downloaded are Google Chrome and Office 365, and the laptop did not come with any other applications. McFee was already installed, and I added my subscription. So far, the performance with processor I7 and ..... is not better than my previous Ideapad 510, which at this point suffers from battery issues too. It came with Windows 11 that appears to limit much more the access to change pre-set settings, so I have not been able to implement any of the recommendations I found online to address the battery matter. Unfortunately for me the current acquisition is not a ready-to-use equipment, until I can figure out what is wrong with the battery. Also, I searched for a laptop case and keyboard protector to no avail. Overall, it looks good, but the trade in price/ quality is still a big concern. It was delivered in time. The snipping tool may be a good thing, yet servers a different purpose from recording snapshots during a presentation in real time. Right now I had to connect the charger, which by the way is a slow charge.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For battery concerns, please utilize this link https://support.lenovo.com/jp/th/solutions/ht063051.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Additionally, for compatible cases and keyboard protectors, please contact our sales team for assistance at 1-855-253-6686 option 2.
Very Respectfully,
Adrian_Lenovo
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Additionally, for compatible cases and keyboard protectors, please contact our sales team for assistance at 1-855-253-6686 option 2.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kingsley85
from Bulverde, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would say that in the time I've been using this Thinkbook, I'm satisfied with my purchase. I'm the type of person who buys something for the long haul. It is lightweight but doesn't feel cheaply made. Battery life is respectable. Touch screen adds some advantages to the experience. It would be nice if there were larger Data storage configurations. I got the largest option offered but, I feel like 1TB wouldn't be that hard to fill up over time. I do recognize that a lot of platforms are going to more cloud based storage but, I prefer to keep things local. I personally am still adjusting to the configuration of accessory ports on the sides of this Notebook. I'm used to seeing a lot more ports for accessories but Lenovo really streamlined what's pertinent for most applications (I just need to get with the times :P). It's quick, its responsive, and pretty quiet. Be mindful the ventilation is pushed out the bottom so, not recommended for Lap use. I haven't used this Thinkbook for gaming so I can't weigh in on the iRIS graphics just yet but, I'm confident in its abilities if you play some of the more old school games.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Camera & picture quality could be much better.
on September 19, 2022
Posted by: Long time laptop user
from Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The camera and the qualify of the picture on Zoom meetings is not real good. It has also been a problem hooking an external speaker up to it for Zoom meetings. Don't like the fact that it's one jack for both a mic and headphones/external speakers.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com