Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
150
4 Stars
44
3 Stars
12
2 Stars
4
1 Star
7
89%of customers recommend this product.
(
144 out of
161)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Posted by: David Woodall
from Georgia, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for personal general use at home and on the road. Couldn't be happier. Plenty of speed and storage for the average user, light gaming, and small business use. Video is seamless and smooth, audio is crisp and clear, and the battery life is very good (4 hours or so with constant use).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Vince Manfredi
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works out well for me. Using it for work and personal.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sailaway
from North Carolina
Verified Purchase:Yes
Slow, I am returning it. Technical support was no help either.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 28, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We recommend updating your system through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: 60X Custom Strings
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what we were looking for in a laptop! A+++++
Written by a customer while visiting lenovo.com
Posted by: Kristepher
from Bethel CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything that I was looking for in a machine. Very happy with it
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Review for Thinkbook 15 after 3 weeks of usage
on August 7, 2022
Posted by: Giriraj
from Durham, North Carolina, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working well so far, seems like a solid laptop, but lack of touch and very large size hold it back somewhat.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bucky and Friends
from Otego, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Lenovo that I have bought and used. I enjoy the first one and looking forward to the one I just bought. I have had several different computers and I like Lenovo the best. There prices are good as well. I highly recommend buying a Lenovo.
Written by a customer while visiting lenovo.com
Posted by: Kris Dray
Verified Purchase:Yes
The video is quite nice, and the performance is pretty good. The mouse pad is positioned to the left of center for some reason forcing you to operate the mouse in an awkward manner and right clicking when you wish to left click. There are issues with the audio that may or may not be driver related but the audio drivers are all current so I am thinking it's a hardware issue which makes me wonder why I purchased the notebook in the first place.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com