Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
150
4 Stars
44
3 Stars
12
2 Stars
4
1 Star
7
89%of customers recommend this product.
(
144 out of
161)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Touch-Screen Laptop - i5-1240P with 16GB Memory - 512GB SSD - Gray
Customer Rating
4
Great value for the money, but short battery life
on August 22, 2022
Posted by: solar engineer
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop has a great value for performance to price ratio. It's equipped with i7 processor, so for price below 1000$ is great.
However little disappointed with battery life. From fully charged, half an hour later it drop to approx. 60% , when using for internet browsing and Word typing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mba Student 2022 to 2024
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Standard computer at an affordable price that works for a mba student.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BBinLA
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer does what I need it to do. However, the MacAffee software was a big hurdle in getting my remote work software in order. The software seemed to be the culprit of first stalling and halting all programs, and eventually not letting my computer startup at all.
I had to have my employer's IT dept help in sorting it all out.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Do not buy - speakers buzz and freezes the laptop
on September 21, 2022
Posted by: LillieZ
Verified Purchase:Yes
When listening to music or doing anything with audio, the speakers make a "buzzing" noise and freezes momentarily while doing so. For having spent a good amount of $, it is not worth it to have speakers that don't work and freezes the laptop.
I even got a replacement for the original one that I bought because it was doing this, but even the replacement does the same thing. Therefore, it is an issue with all of these laptops. I do not recommend. My $200 Samsung chrome book can handle more than this laptop.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
We also recommend updating your system through Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
We also recommend updating your system through Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jack57
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with its speed and performance. Third Lenovo product I've purchased, other two still work great after over 5 years of use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Liu Huafeng
from Hendersonville, Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality laptop and easy operating the computer. Very fast and very solid.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
handsome; keyboard shortchanged for business use
on March 8, 2023
Posted by: len0v0_user
This 15-inch ThinkBook is a handsome machine. My problem: Lenovo eliminated 4 dedicated keys: Home, End, PgUp, PgDn. Now these keys can only be used with the Fn key. This is not workable for navigating spreadsheets and word processing. Also the numeric keypad is too narrow, compared to the ThinkPad, which I used for years, so when I try to hit the right-most keys, my finger hits the frame instead. I think these features should be restored to qualify it once again as a business machine.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, March 25, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: PSU grandma
from Reading PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a Lenovo before, and am so impressed at how much faster this newer model is. Also, I DID NOT have to have the arrow key and the Shift Key switched so that I could actually type! Big improvement!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com