Customer reviews from GhostBed
Ghostbed - 3D Matrix 12" Profile - Twin XL - White
Average customer rating
4.3
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
166
4 Stars
54
3 Stars
12
2 Stars
14
1 Star
12
90%of customers recommend this product.
(
222 out of
247)
Customer Reviews for Ghostbed - 3D Matrix 12" Profile - Twin XL - White
Customer Rating
5
Wonderful mattress. We have had
on April 23, 2021
Posted by: Anonymous
from United States
Wonderful mattress. We have had Tempur-pedic and Casper. Although they were comfortable we were always hot. The Ghost Bed Matrix is COOL. We are sleeping better than we have in years
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
3
Enjoying sleeping on new bed.
on April 24, 2021
Posted by: Tommy W.
from United States
Enjoying sleeping on new bed. The only problem was the shipping, as wrong bed was shipped and this delayed shipping. The company did make things right with me, so I give them a real good rating
Will purchase from them again
Will purchase from them again
Written by a customer while visiting GhostBed
Customer Rating
5
Great all-around mattress
on April 30, 2021
Posted by: Tyler O.
from United States
Coming from a foam only TP mattress, the new feel of a hybrid took only two nights to get used to, as you don’t sink in as much. It’s incredibly comfortable and cool with just the right amount of bounce. My wife (side sleeper) often had shoulder and hip pain with the last mattress, but said the pain was gone after the first few nights on the 3D matrix. White Glove delivery - *no fault of GB* third party delivery gave me no updates, so I had to call GB to get the 3PD contact info. Only after calling them, was I able to schedule delivery - not sure when they would’ve contacted me otherwise. Great purchase overall, very pleased.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
I am happy with the
on May 10, 2021
Posted by: Juanita B.
from United States
I am happy with the mattress but delivery and putting the base together was very disappointing and frustrating.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
I love my new bed
on May 13, 2021
Posted by: Anonymous
from United States
I love my new bed the firmness is just right and very comfortable, it’s my first bed that has cooling technology, my sleep in this bed it’s great on my pressure points. This is the best decision I’ve made.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Don’t hesitate!
on May 14, 2021
Posted by: Frank A.
from United States
We initially purchased the FLEX while we enjoyed the comfort of the mattress we felt quite hot so we exchanged it for the 3D Matrix. We were told that the matrix would be a softer mattress as we liked the firmness of the flex. My wife and I both feel that although the Matrix is more plush it feels just as firm of not a little firmer, needless to say they are both GREAT beds we are just enjoying the extra cooling the Matrix offers. Good quality definitely recommend. We also opted for the adjustable base frame which is amazing. If we could have fit a king e would have got that since the bases work individually.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
2
Not what you would expect
on May 19, 2021
Posted by: Anonymous
from United States
I purchased this mattress looking for something that was soft and cool. I was disappointed in almost every aspect of the ghostbed 3D matrix. It did feel cool to the touch so I was hopeful for a cool night sleep. The very fist night I realized that the combination of memory foam and heat disbursement gel actually ended up retaining heat for a long time. It felt like sleeping on a heat pad. The mattress was indeed soft…so soft that it did not support us at all. It felt like sleeping on a pile of (sweat soaked) gym towels. Also there was no edge support so to sit on edge of bed just crushed it.
That brings me to their “no Hassle return guarantee” which says all you have to do is be home when they send people to get it. They didn’t send people to get it at all, I had to get help, rent a truck, find a non profit that would take a mattress (hint…nobody takes used mattress donations these days), and bring it to a non profit so I could send in donation receipt. It’s now been more than a month since donating the mattress and I have still not gotten a refund of my purchase from Ghostbed. Ultimate disappointment with this company and product.
That brings me to their “no Hassle return guarantee” which says all you have to do is be home when they send people to get it. They didn’t send people to get it at all, I had to get help, rent a truck, find a non profit that would take a mattress (hint…nobody takes used mattress donations these days), and bring it to a non profit so I could send in donation receipt. It’s now been more than a month since donating the mattress and I have still not gotten a refund of my purchase from Ghostbed. Ultimate disappointment with this company and product.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Fantastic night’s sleep (and cool too)!
on May 21, 2021
Posted by: Robert H.
from United States
This is the best mattress I have ever slept on. I bought it to replace my tempur-pedic mattress. The cooling technology is fantastic. I already have an adjustable frame and the bed works perfectly on it. It is without a doubt the most comfortable mattress I have ever had. I wake up feeling fully rested and ready for the day.
I would recommend this to a friend!
Written by a customer while visiting GhostBed