Customer Reviews for Walker Edison - Modern Minimal Solid Wood 6-Drawer Dresser - Walnut
Customer Rating
1
I own an incomplete dresser
on December 12, 2025
Posted by: jaqua
First impressions are that its real wood and very heavy. Did take 2 of us about 3 hours to put together. The main issue we have is that the fasteners (park k), broke. They did not include extras so we are unable to assemble some of our drawers. We've attempted to contact support but have only been in contact with their bot. Our first contact attempt has received no response and I have had to start a new case, and I still have not received any updates. Contacting support and reaching an actual human has been impossible and we are sitting here with an incomplete dresser for 2 weeks at this point.
Response from TryIt CommunityBy Customer Service, February 11, 2026
Thank you for taking the time to share your experience. We are glad to hear your first impression of the dresser was positive and that you found it to be real wood and well built. That said we are truly sorry for the frustration caused during assembly.
We apologize for the inconvenience caused by the broken fasteners and the lack of extra hardware as well as the difficulty you experienced reaching our support team. We have recently been working through a higher than normal volume of requests and we understand how disappointing it is to be left with an incomplete piece especially for an extended period of time.
If your issue has already been resolved we are glad to hear it. If not please reach out to us directly at service@walkeredison.com so we can assist you. Our typical response time is 3 to 5 business days and our team will be happy to help get this resolved as quickly as possible.
Written by a customer while visiting TryIt Community
Customer Rating
3
Holes don’t line up
on December 24, 2025
Posted by: Luyao W
Holes don’t line up and power tools are not recommended because you can easily damage the piece. Wouldn’t recommend.
Response from TryIt CommunityBy DTC Team, February 12, 2026
Hi Luyao, thank you for taking a moment to share feedback. We apologize for any inconvenience you've experienced. If you have any questions we can help with, or if you ever need help during the assembly process, please don’t hesitate to contact us here: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008.
Written by a customer while visiting TryIt Community
Love this dresser! It’s beautiful and sturdy and it was pretty easy to assemble!
I would recommend this to a friend!
Response from TryIt CommunityBy Customer Service, February 19, 2026
Hi Elisha,
Thank you so much for your kind review! We’re thrilled to hear you love the dresser and that you found it both sturdy and easy to assemble. We truly appreciate you taking the time to share your experience and hope you enjoy it for years to come.
Written by a customer while visiting TryIt Community