Customer reviews from napoleon.com
Napoleon - TravelQ 285 Portable Propane Gas Grill - Blue
Average customer rating
4.6
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
46
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Napoleon - TravelQ 285 Portable Propane Gas Grill - Blue
Customer Rating
5
Small bbq
on January 27, 2024
Posted by: Nathan p
from Orillia
[This review was collected as part of a promotion.] Great bbq cooks
Great and adjust to temp you want .
Great and adjust to temp you want .
Written by a customer while visiting napoleon.com
Customer Rating
4
Excellent with some flaws
on February 5, 2024
Posted by: Joule
from Dubai, UAE
[This review was collected as part of a promotion.] I bought this equipment on sales in Dubai. The review I read were excellent so I gave it a try. The BBQ itself is excellent quality on the iron and the grill, had an issue with one gas handle. it is made of plastic and broke, nothing that some glue and nylon zip cannot fix but it could have been done better. Also it is not easy to clean as burners blocks the way, you need to dismantle completely.
Written by a customer while visiting napoleon.com
Posted by: Woodzy
from randleman nc
Verified Purchase:Yes
i like it but i dont like it...i dont like that it does not have some sort of burner covers..i dont like the grease going right onto the burner..i may have to rig something up...
Response from napoleon.comBy Liane, Team Napoleon, March 15, 2024
We are sorry to hear that your grill TQ285-BL-1 did not meet your expectations. I also own this grill, and it has been working well for the past four years. It's a sturdy and durable grill that we frequently use for camping. We cook on it three times a day, which can result in grease buildup. However, if you maintain it properly by regularly cleaning the drip pan and brushing the burners with a wire brush, it will continue to operate for years. Thank you!"
Written by a customer while visiting napoleon.com
Customer Rating
5
Best portable grill IMHO
on July 5, 2024
Posted by: Patrick62
Bought my grill 4-5 years ago and grilled with my brother using it this weekend. It was the first time he saw it and he was amazed at its ease of use, efficiency, and portability. He enjoys camping and thought this would be a great addition to his trailer when he doesn't want to cook inside. I used it at football games where I've cooked breakfast burritos, sausage links, and veggies. This weekend was hamburgers, hot dogs, and country style ribs. If you want a well built, well thought out, portable grill - THIS IS IT!!
Written by a customer while visiting napoleon.com
Posted by: Anonymous
Verified Purchase:Yes
Hassle free replacement with fast and Courteous service. Thank you NAPOLEON
Written by a customer while visiting napoleon.com
Customer Rating
5
Love my bbq, took my car camping to the next level
on August 4, 2024
Posted by: @new_adventure_every_day
Verified Purchase:Yes
This portable unit is very high quality. Cast iron grills hold heat very well allowing to cook a lot at once and evenly. I have two portable bbq’s of different brands in the past and am very happy that I invested in this more quality bbq. I purchased the optional griddle and have used it to cook bacon, eggs and pancakes flawlessly.
Written by a customer while visiting napoleon.com
Customer Rating
1
Fits in storage bay beautifully
on August 22, 2024
Posted by: Randoom
Replaced a Coleman 2 burner bbq with a folding stand for the Napoleon TravelQ primarily for the compact size. I operate it with an 11 pound tank and adapter hose. I love it! Sometimes the flame isn’t very strong but I shut off the fuel at the tank and let it burn out, then close the 2 valves and open the tank valve very slowly. This often fixes the low flame issue.
Response from napoleon.comBy Liane Team Napoleon, August 27, 2024
Thank you for reaching out. We are sorry you have experienced some concerns with your grill. But glad to hear you have been able to resolve the issue of low flow, as this does happen occasionally when the regulator gets tripped. Happy Grilling!
Written by a customer while visiting napoleon.com
Posted by: Jb BBQ
Verified Purchase:Yes
Great bbq but one side runs hotter than the other one.. not a problem when you figure it out! The only annoying thing is the discoloration of the lid.. within a couple months mine darkened on the hotter side...
Response from napoleon.comBy Liane Team Napoleon, October 8, 2024
Hi! Thank you for your review, we appreciate your comments, we apologize that the product has not met your expectations. I would suggest submitting a warranty claim for the lid, to see if the warranty can cover it. Also, try removing the burners and cleaning the inside with a venturi brush to help with the hot spots. You can reach our team on our website. Thanks Thankshttps://www.napoleon.com/en/ca/barbecues/support
Written by a customer while visiting napoleon.com