Customer reviews from napoleon.com
Napoleon - TravelQ 285 Portable Propane Gas Grill - Blue
Average customer rating
4.6
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
48
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Napoleon - TravelQ 285 Portable Propane Gas Grill - Blue
Customer Rating
1
Worst purchase ever
on April 29, 2025
Posted by: Abc1234
I decided to upgrade my older portable bbq with this one, it Won’t go above 300 degrees and my old napoleon travelQ 225 which is old and is tired after all these years works better than this. At the price it is sold it is an insult.
Response from napoleon.comBy Liane Team Napoleon, April 30, 2025
Hi! Vicky, thank you for sharing your experience, and I’m truly sorry to hear that your new grill isn’t performing as expected. It’s disappointing to hear it’s not reaching temperatures above 300°F, especially given your positive experience with your older TravelQ 225. We’d like to help make this right. The issue may be related to the regulator or gas flow. I’d recommend reaching out to our Napoleon Customer Support team, who can guide you through troubleshooting or assist with warranty support if needed. Thanks
Written by a customer while visiting napoleon.com
Customer Rating
4
Great Travel BBQ But.......
on September 17, 2021
Posted by: jtg409
from Saskatoon
Love the BBQ, only disappointment is in a city with a dozen Napoleon dealers, no one appears to have or carry the replacement drip tray inserts.
Response from napoleon.comBy Team Napoleon, Customer Solutions, September 20, 2021
Thank you for your feedback, we are sorry for any inconvenience this may have caused you. The Disposable aluminum Grease trays for TravelQ™ series (Pack of 5) - part#62006 are currently sold out for 2021. Rest assured they will be back in stock in 2022. Please do not hesitate to email us at webcare@napoleon.com should you have any additional questions or concerns, one of our associates will be happy to assist you further.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great for home and camping!
on July 14, 2020
Posted by: Alexeyfm
from Moscow, Russia
Gender:Male
I bought it a week ago, and now I didn't want to use charocal barbecue(mangal).
Written by a customer while visiting napoleon.com
Posted by: D McDonald
from Ontario
Gender:Female
Verified Purchase:Yes
Love this barbecue. Bought it for camping and was easily able to convert the connection to the RV propane.
Written by a customer while visiting napoleon.com
Posted by: Lindsey Lee
Gender:Male
Verified Purchase:Yes
We live full-time in a 5th wheel trailer, and have tried numerous portable grill brands. The Napoleon TravelQ 285 is the best by far. Two burners allow you to have to grill zones. Takes about 10 minutes to get up to 500 degrees for a great sear. Wished the controls allowed you to take the fire down to 200 degrees. Even with that nit, it is the best in class in its niche.
Written by a customer while visiting napoleon.com
Posted by: Sara
from Genelle BC
Gender:Female
Verified Purchase:Yes
Nice & small & very easy to use. This is my second one.
Written by a customer while visiting napoleon.com
Posted by: Darrel
from Muskoka
Gender:Male
Verified Purchase:Yes
I have had one for seven years, this one is an Xmas gift for my son.
Written by a customer while visiting napoleon.com
Posted by: Kirby
from Enfield
Gender:Male
Verified Purchase:Yes
Fantastic portable BBQ. Dual burner allows indirect cooking. Cast grids are much better than stainless steel that a lot of other grills use.
Written by a customer while visiting napoleon.com