[This review was collected as part of a promotion.] Great product but unfortunately within 2 years I watched the flattop as began to crack across the burners. All I did was, turn on a burner. Nothing was ever dropped on it. Warrenty didn't last long at all and so I have yet to replace this item
Response from geappliances.comBy Adrian, GE_Appliances, September 22, 2025
We would like to assist you with this cooktop and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
First and foremost , this new cooktop was a direct replacement for an original 18 year old GE Profile cooktop and it fit the original granite opening perfectly. The new cook top was plug and play, including the power hookup. The old cooktops control legends were ink printed on the top of the glass. With time and use they had worn away. The new control legends are imbedded below the glass and can never wear away providing a much better cooktop. Hope this cooktop will out last me.
I love this cook top. Its easy to use including the cleaning. Fast boils, has different size heating elements and even a warmer feature. Nice sleek look. I love it
White and brown on the surface tried different method to clean it didn’t help
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 18, 2024
We're happy to assist you with the cooktop cleaning instructions. We recommend cleaning it with an approved cooktop cleaner like Weiman's or CeramaBryte Ceramic Cooktop Cleaner. This helps protect the cooktop and makes cleanup easier. Daily use of this cleaner will also help keep the cooktop looking new. Other cleaning creams may not be as effective. We recommend taking a look at the link below for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244