Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Stainless Steel on Black
Average customer rating
4.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
22
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
1
93%of customers recommend this product.
(
14 out of
15)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Stainless Steel on Black
Customer Rating
1
Not great
on February 15, 2024
Posted by: Jdeee21
from New York ny
Does not heat up as quickly as other brands. There is also a buzzing sound when turned on which is very annoying.
Also hard to clean. Difficult to get rid of smudges.
Also hard to clean. Difficult to get rid of smudges.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 15, 2024
A buzzing sound while cooking or boiling on an induction cooking surface is normal. We recommend referring to this link for normal operating sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18149
To keep the glass cooktop clean, please refer to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
To keep the glass cooktop clean, please refer to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com
Customer Rating
2
Meh!!
on July 13, 2023
Posted by: Larrynothappy
ok, not spectacular. stated in sales pitch that you can adjust the temp by degrees or it will maintain a particular temperature setting. thats only if you buy the sensors that you stick in the pan $$$. or buy pans that have bluetooth sensors that connect to the cooktop even more $$$.
stainless steel edge scratched immediately. replaced and older induction from GE with this one as th glass had been cracked.
stainless steel edge scratched immediately. replaced and older induction from GE with this one as th glass had been cracked.
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 13, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We are sorry that this cooktop hasn't exceeded your expectations.
We're going to be taking this feedback you've shared and sending it over to our design team to review. This will allow us to look for improvements that we can add going forward. Also, we apologize about the information on the "Precision Control" being misleading. That is something we want to avoid in the future.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to be taking this feedback you've shared and sending it over to our design team to review. This will allow us to look for improvements that we can add going forward. Also, we apologize about the information on the "Precision Control" being misleading. That is something we want to avoid in the future.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs improvement
on October 4, 2023
Posted by: Avalon17
from Franklin wi
I have the php9036st model. The unit replaced a prior glass top ge unit with conventional electric burners. The unit does heat very fast and the burners are easy to select the desired setting. The controls are red when in use. The gray printing on the panel is too light and not easy to see. The tone generated by the timer is much too quiet. I contacted ge by phone and they didn't offer much help. Activating the options menu is not easy or straight forward.
The bridge between the two smaller burners provides one single control but there is no heat between the two burners when the units are bridged. Several weaknesses in design. For the price this unit needs some improvements to be more user friendly. I chose it because it fit the cut out from the prior cooktop.
The bridge between the two smaller burners provides one single control but there is no heat between the two burners when the units are bridged. Several weaknesses in design. For the price this unit needs some improvements to be more user friendly. I chose it because it fit the cut out from the prior cooktop.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Charlie@GEAppliances, Charlie@GEAppliances, October 5, 2023
Hello,
Thank you for taking the time to leave a review on our website for your new cooktop. Your feedback is valued and very important to us!
We’re glad to hear that you love the cooktop as it quickly heats your cookware.
We’re confident that you’ll be able to enjoy your appliance for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEAppliances
Thank you for taking the time to leave a review on our website for your new cooktop. Your feedback is valued and very important to us!
We’re glad to hear that you love the cooktop as it quickly heats your cookware.
We’re confident that you’ll be able to enjoy your appliance for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Improved controls
on January 26, 2023
Posted by: John31456
from Downingtown
The new version has much improved controls over the older model. There is a much finer control over the heat level. Very efficient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good performance !
on November 2, 2023
Posted by: VafaM
from Nashville TN
Of course any product can be improved but I am fairly happy with this cooktop. The app is stupid - no ability to remotely turn off the elements; this would be a very useful feature for people who sometimes leave the house and forgot to turned off the stove. For me, the ability to turn off the burners remotely is a huge safety benefit, but for whatever reason they have not enabled this function.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Natural gas fan sold on advantages of induction
on November 25, 2023
Posted by: The Famous Mr Ed
from Spokane Washington
The good: super fast response, great looks, very intuitive controls, plenty of usable space, doesn't heat the kitchen only heats the cookware.
The bad: only works with induction ready cookware, the stainless trim scratches pretty easily
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great stovetop
on December 28, 2023
Posted by: Thomas_keyser
from St Louis
Love it, clean looking and cooks great! I would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
No need for wifi smart bluetooth apliance
on July 31, 2023
Posted by: Nnm4o
Easy to use .do wish it had the stainless steel wrapped on ALL 4 side. If it had that I'd say it would be a 5 star . We don't use the wifi , on a stove that's a little much .my opion ,there's no need for it ..
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 1, 2023
Hi,
Thanks for the suggestion. We're glad this cooktop's been easy to use and it's a pleasure having you in the GE Appliance family. Your comments on this unit's appearance and features are important to us and we truly appreciate you sharing them. Have a great day!
-Sylvia@GEA
Thanks for the suggestion. We're glad this cooktop's been easy to use and it's a pleasure having you in the GE Appliance family. Your comments on this unit's appearance and features are important to us and we truly appreciate you sharing them. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com