Customer reviews from geappliances.com
GE Profile - 30" Electric Built In Cooktop - Black
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
34
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
28 out of
30)
Customer Reviews for GE Profile - 30" Electric Built In Cooktop - Black
Customer Rating
4
Timer alert sound to low
on June 27, 2023
Posted by: Chris 34
After adjusting the timer alert to Hi I need to be standing over the cooktop in order to hear the alarm .
Please issue a software fix to increase the volume.
Please issue a software fix to increase the volume.
Written by a customer while visiting geappliances.com
Customer Rating
3
We do like the control improvements
on October 6, 2023
Posted by: Rick RS
from Tillamook, OR
I and my wife injoy the last GE Profile Iduction Cooktop that we had for a approximately 15 years, over that time we had no issue with the cooktop, the only thing that went wrong with it is when I crack the glass top, I replace it myself and the cooktop went another 8 years before control feeder went out, it was going to be too expensive to fix, and likeing the last one we decided to go with the new updated one.
This new one at this time, not sure how much we are going to like this one
The burners are a little close but might be okay for a older couple like us, maybe not so much for a family
We need to get the timer volume increase, I cannot hear it at and my wife can only lightly hear it
The burners are much hotter when they are turn off and stay hot much longer, we have already burnt two kitchen towels wiping off the burners.
The glass top is much harder to keep clean, the old one top looked as good as new after many year of uses.
Thanks, you
Rick
This new one at this time, not sure how much we are going to like this one
The burners are a little close but might be okay for a older couple like us, maybe not so much for a family
We need to get the timer volume increase, I cannot hear it at and my wife can only lightly hear it
The burners are much hotter when they are turn off and stay hot much longer, we have already burnt two kitchen towels wiping off the burners.
The glass top is much harder to keep clean, the old one top looked as good as new after many year of uses.
Thanks, you
Rick
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 6, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear that this cooktop hasn't exceeded your expectations.
We are going to take the feedback you've provided and share this with our product team. This way we can start looking for ways that we can improve our models going forward. However, we stand behind our products and we're confident that it will last you for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to take the feedback you've provided and share this with our product team. This way we can start looking for ways that we can improve our models going forward. However, we stand behind our products and we're confident that it will last you for many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy buyer
on December 17, 2023
Posted by: stlgal
from St. Louis, MO
The new cooktop has great features, specifically it has five burners and it looks great. Only complaint is that the cooktop easily smudges requiring cleaning. I’m very satisfied otherwise.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just OK.
on January 31, 2024
Posted by: HKim
from Georgia
Cooktop surface scratches too easily. You also have to polish after every use, else looks crappy and dirty.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 1, 2024
Thank you for sharing with us. We appreciate you sharing this feedback with us. We're sorry that the cooktop scratches easier than you expected. We will make sure to pass this information along to our quality teams. Thank you for choosing GE Appliances for your home.-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
BURN SAFETY CONCERNS -- MORE IS NOT BETTER
on August 20, 2023
Posted by: Safety Burn Hazard
from Connecitcut
I am an Occupational Therapist who has specialized as a Hand therapist and have treated cooking injuries - second and third degree burns. This cooktop is a Human Skin burn hazard. Burners are too close. Small Pots & Pans touch. Handles end up over other burners. Can't safely use burners same time without concerns of skin burn. I am very unhappy with this product. Can't use my large frying pan because that burner is now in back of cooktop - this product is not safe from burn risk standpoint and an ergonomic standpoint.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 22, 2023
Hi there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that this cooktop has proposed safety concerns. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking cooktop
on May 16, 2023
Posted by: allelectric
from Tallahassee
All black without the trim looks very nice, haven't started using it yet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful features and sleek looking
on June 7, 2023
Posted by: Helen3434
from TN
Impressed with the sleek look of this cooktop and the reason it was chosen. Just installed today and like the way this cooktop operates and how responsive the controls are to the touch. Very nice.
I would recommend this to a friend!
Features
5
Performance
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great touch controls
on July 27, 2023
Posted by: Rellz
from Port Orange FL
Used my cooktop for the first time this evening. Absolutely love it. Impressed with the touch controls. Unlike a touch screen computer or phone the controls work with wet hand.which is almost always when cooking!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com