Customer reviews from geappliances.com
GE Profile - 30 in. Wide 4 Element Electric Built-In Cooktop with Precision Temperature Control - Black
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
42
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
4
90%of customers recommend this product.
(
38 out of
42)
Customer Reviews for GE Profile - 30 in. Wide 4 Element Electric Built-In Cooktop with Precision Temperature Control - Black
Customer Rating
3
Good performance, but glass stains too easily
on July 21, 2026
Posted by: Bayaeric
from Concord, CA
I’ve been using the GE Profile 30” (Model PEP9030DTBB) for a few months now. Overall, I’m happy with how this cooktop heats up and cooks fast and even. My main issue is the glass top, which shows water like spots very easily, so I end up using Cerama Bryte after almost every use instead of just occasionally. The touch controls are also very sensitive and can be activated by dishes or objects placed near them; I wish they only responded to fingers like a smartphone screen. Aside from those two drawbacks, it performs well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, July 24, 2026
We want to share some cleaning information for your unit and assist you with its controls. You can lock the controls of your unit by pressing and holding for 3 seconds the Lock Control button located at the left side of the control panel, it will help you reduce the instances when you select a burner by mistake.
To help you clean your cooktop, we recommend following the instructions in pages 15 and 16 of the owner's manual here: https://images.salsify.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
To help you clean your cooktop, we recommend following the instructions in pages 15 and 16 of the owner's manual here: https://images.salsify.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 11, 2026
Posted by: Cappy kayaker
from Manchester, NH
It works great. I had another ge with side knob controls for over 20 years.
What an upgrade this is. The heating is excellent and precise.
What an upgrade this is. The heating is excellent and precise.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
NEWEST FEATURES
on February 16, 2026
Posted by: Carey77
from Austin TX
GE PROFILE products are great! Love the cooktop features and the IMMEDIATE HEAT! Makes it now easy to cook/boil on an electric cooktop. Would highly recommend that when changing out cooktops that installer have a rubber insert handy. The dimensions, although should have been same as old, and expressed the same dimensions, it was slightly smaller. An insert took care of the problem.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice cooktop.
on February 5, 2026
Posted by: suzieq8
Very nice cooktop & I like the 5 burners. I do wish the sound was louder for the timer & when you activate the burners or lock the burners. I do have these turned on high volume and still hard to hear. Other than that, I really like it, this is my 2nd one. The first one I had 22 years.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki, GE_Appliances, February 17, 2026
We appreciate your loyalty to our brand!
Written by a customer while visiting geappliances.com
Customer Rating
2
Big Mistake
on January 11, 2026
Posted by: Rockygirl
This is my least favorite GE product I ever purchased. When my cook top was damaged and I had to get a new one, mine had been discontinued. This one I finally choose was basically my only option. The burner configuration is awful. There is no larger burner only a two burner rectangle sync option. Heating up the burners is awful too. You have to start on the highest to get it to heat at all and then start lowering which impacts cooking. Bottom line this GE Profile cook top is not recommended. The only good feature is a button that turns all the burners off at one time. My mistake and now I’m stuck with it.
Response from geappliances.comBy Jonathon, GE_Appliances, January 15, 2026
We will be sharing your comments about the burner configuration with our product team for review. We'd like to share some tips about using the burners and adjusting the burner zones. We recommend checking out pages 8 and 9 in the user manual linked below. This section goes over how to adjust the burners to accommodate different pan sizes.
https://products-salsify.geappliances.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
https://products-salsify.geappliances.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead appliance after 9 days
on December 12, 2025
Posted by: tnday2000
from Oklahoma
[This review was collected as part of a promotion.] I would love to give this cooktop a glowing review. Unfortunately, I can't. This is actually the second one I have had installed. The first was cracked by a different workman, so this is the one I get to review. Today is 12 December, 2025. This cooktop was installed 3 December, 2025. I love its features. It connects via bluetooth to the vent and light overhead. Turn on the burner, they turn on. Turn off the burner and they turn off in about a minute. If I had a smart pan, I could control it on the cooktop via the app on my phone. The burners were responsive. I was ready to love it. Unfortunately, I tried to use it on 10 December. It was dead. Not unresponsive, dead. Here's the kicker. I have scheduled a service call. The earliest I can schedule service is 5 January 2026. Almost a month. I can't cook on my very expensive cooktop for close to a month. I'm not happy with GE or Bodewell, their so-called 'service' company.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, December 17, 2025
We would like to help and provide some guidance. We do have troubleshooting tips in the manual on page 16 under "Surface elements do not work properly" that we will link below for you to view.
https://products-salsify.geappliances.com/image/upload/s--WLzdSQTD--/b80a7e8e31de00de07e12a641215d036bfa60c20.pdf
We do see that you were able to work with a member of our team and that a service appointment has been scheduled. If you need additional assistance, please reach out to our Bodewell service team at the phone number here- 833-426-3393
https://products-salsify.geappliances.com/image/upload/s--WLzdSQTD--/b80a7e8e31de00de07e12a641215d036bfa60c20.pdf
We do see that you were able to work with a member of our team and that a service appointment has been scheduled. If you need additional assistance, please reach out to our Bodewell service team at the phone number here- 833-426-3393
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Stove
on November 30, 2025
Posted by: Jessicarosa24
from San Lorenzo, Puerto Rico
Excellent product excellent purchase I recommend this stove
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken before using it once
on November 28, 2025
Posted by: MAS99
from Waterbury, VT
[This review was collected as part of a promotion.] I bought this cooktop to replace a much older GE unit. The day this was installed, the “HOT” indicator lights for one of the burners stuck on and won’t shut off even after shutting the breaker off for hours and turning it back on. I haven’t even cooked a thing yet and now have to schedule a service call, the soonest of which is December 23rd, about a month away. I’m not happy to say the least.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, December 1, 2025
We appreciate your loyalty to our brand, and we’re sorry to hear you’re having an issue with the indicator light not shutting off and are now having to wait on service. We’d like to review your situation, and we’ll be reaching out over email to discuss this with you further.
Written by a customer while visiting geappliances.com