Customer reviews from geappliances.com
GE Profile - 30" Electric Built In Cooktop - Black
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
37
4 Stars
6
3 Stars
3
2 Stars
2
1 Star
4
83%of customers recommend this product.
(
25 out of
30)
Customer Reviews for GE Profile - 30" Electric Built In Cooktop - Black
Customer Rating
5
Love it
on July 31, 2023
Posted by: Mm1407
from Kansas city
Been great thus far. Love the immediate response to tenps
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in the cooktop
on August 7, 2023
Posted by: Jude42
from Des Moines IA
Totally agree with SD299 review of last week. My old GE of 15 years ago was much better designed. Your reply was not helpful. In addition there are design flaws which I feel are safety issues. The touch pads are way too sensitive. I have to keep them locked when not in use. No children in the household. One can barely move a pot from one burner to another without the second one turning on and the first one immediately turning off. Plus there is a lot of wasted space because of where the touch pads are located. Also the trim scratches very easily. I suggest a recall/replacement for safety purposes. Came with my new home. Extremely unhappy. The other GE appliances, oven, microwave are working well. Dishwasher gets 3 stars.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 9, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with your cooktop due to the sensitivity of the touch pads and burners.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with your cooktop due to the sensitivity of the touch pads and burners.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooks faster and easy to use
on August 11, 2023
Posted by: Cooks faster
from Jacksonville FL
I love this cooktop. It's very easy to use and cooks in half the time as my old one.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy
on August 11, 2023
Posted by: zeb77
I'm very satisfied with this purchase. This is my first Induction cooktop and I love it. Very easy to use and food seems to cook faster.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good for The Value
on August 12, 2023
Posted by: briguy8971
The sync technology for the precision cooking needs to have broader range for this application. Too limited to the products you can use. Would be better if yoylu could just set the temp on the burner and it was accurate no matter what induction compatible. No need for BT. The BT is really only good for thermometer cooking in the Smart HQ app. The pans for the BT have horrible reviews and are very expensive. For standard use it seems to work best if you work from high heat and turn it down and works great for everyday use. Easy to clean. I like being able to update the firmware over WiFi.
Features
3
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 15, 2023
Greetings! We appreciate you taking the time to leave us a review. We are elated to hear that you are enjoying your new cooktop. However, we appreciate your feedback regarding the ranges of temperature and cookware. We will be sure to share this feedback with our product design teams, so they can make the necessary improvements. Thank you for choosing GE Appliances for your home, and we hope you enjoy your beautiful new cooktop for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Geat features
on October 5, 2023
Posted by: Wesbster
So far, so good. I've only had this appliance for 3 weeks, and so far it's been working well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on October 31, 2023
Posted by: Braids52
Really like this cooktop. Loving the induction so much more than my last one that wasn’t. I would recommend!!!!!
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on November 5, 2023
Posted by: Maxine01
from 3401 Wright ave
It’s been broken from day one. Two elements inoperative.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 7, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your cooktop broke and this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. We definitely recommend taking advantage of your warranty and scheduling a service appointment with our technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly so that you can start using your cooktop. If you have any further questions or concerns, please let us know. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your cooktop broke and this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. We definitely recommend taking advantage of your warranty and scheduling a service appointment with our technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly so that you can start using your cooktop. If you have any further questions or concerns, please let us know. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com