Customer reviews from geappliances.com
GE Profile - 30" Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Average customer rating
4.2
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
37
4 Stars
13
3 Stars
12
2 Stars
3
1 Star
2
87%of customers recommend this product.
(
33 out of
38)
Customer Reviews for GE Profile - 30" Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Customer Rating
3
Slow to heat
on December 24, 2025
Posted by: Mom2p20
Takes along time to heat up. This is my 3rd stove top like this and it’s noticeable how long long it takes to heat up
Response from geappliances.comBy Sarah, GE_Appliances, December 26, 2025
We'd like to assist with this issue you're having with your cooktop taking longer than usual to heat up. We recommend disconnecting the appliance from power for a couple of minutes before reconnecting, to reset it. Troubleshooting tips for your model are available starting on page 16 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--WLzdSQTD--/b80a7e8e31de00de07e12a641215d036bfa60c20.pdf. The surface elements not working as expected and/or cooking being slower than expected is discussed on page 16 specifically.
If you aren't able to solve this with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you aren't able to solve this with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Want the Old Version
on January 5, 2026
Posted by: OliverK
from Dallas, Texas
Bad Controls, Long Heat Time, Small Burners, No Manual
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Don, GE_Appliances, January 12, 2026
We'd like to assist with your cooktop's heating time. It's extremely important that you use the recommended cookware to ensure the best results. You can click here to review the recommended cookware on pg. 7 of the Owner's Manual: https://products-salsify.geappliances.com/image/upload/s--Ldmmv4B3--/018e6c3067f41f671bfcb4abd64323f4f10b984f.pdf
Written by a customer while visiting geappliances.com
Customer Rating
2
GE profile quality layout not great
on January 10, 2026
Posted by: cooktop bad space
I got this for very inexpensive after the older better version had an unfortunate, break the iPhone screen, drop the coffee out of the microwave moment. Complete unusual and unfortunate drop/bounce. That being said; it had do be replaced and this was comprisable. So need/price point of comparable and availability dictated purchase in hurry. 30 inch was my cut out. I was very found of how easy to clean an sheik it looks when off. Love GE profile appliance will continue to buy them across the board. For me. Power boil should be separate from the main skillet or the largest on. The 2 sink together make for ok large skillet or smaller boil. The whole right side of the cooktop is empty. Seem unnecessarily busy, with room to spare on the right side.
Response from geappliances.comBy Sarah, GE_Appliances, January 15, 2026
We appreciate your loyalty to our brand! Your feedback regarding the Power Boil and the cooktop layout will be shared with our product team for future consideration.
We’re confident the cooktop will work well for you for a long time to come!
We’re confident the cooktop will work well for you for a long time to come!
Written by a customer while visiting geappliances.com