Customer reviews from geappliances.com
GE Profile - 30" Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Average customer rating
4.3
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
37
4 Stars
13
3 Stars
9
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
33 out of
37)
Customer Reviews for GE Profile - 30" Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Customer Rating
3
Takes forever to heat. Lower levels underpowered
on August 25, 2025
Posted by: DeborahR
[This review was collected as part of a promotion.] This is our 3rd GE Profile cooktop. It was installed less than 2 months ago. Our previous 2 were great. This one is not the same. We have already had to have the large burner unit replaced due to a faulty sensor causing the HOT indicator to remain on at all times. None of the burners heat properly. It takes ages to heat up and anything less than 3/4 full hot does not even melt butter. I did most of my cooking on a leverl 3 or 4 (out of 10 levels) on my previous cooktops. Not an option on this one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sydney, GE_Appliances, August 27, 2025
We're sorry to hear that you had to replace the large burner on your cooktop and that all of the burners are taking too long to heat up. We recommend taking a look at the estimated heating times in the article below. For example, the right rear burner on this model is a 6" radiant burner. It's normal for this burner to take 7 minutes and 12 seconds to heat up.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21544
Additionally, the type of cookware used can affect how long the surface takes to heat up. We recommend using stainless and aluminum cookware with flat bottoms. You can find further info on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
If the burners continue to take too long to heat up, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21544
Additionally, the type of cookware used can affect how long the surface takes to heat up. We recommend using stainless and aluminum cookware with flat bottoms. You can find further info on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
If the burners continue to take too long to heat up, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice cooktop sleek looking too
on September 25, 2025
Posted by: Claris21
[This review was collected as part of a promotion.] This cooktop has been great just not pleased with the touch controls. I had to contact service because the lock control will not unlock so cannot cook until it’s serviced.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid GE Profile cooktop in our new build
on October 3, 2025
Posted by: PJJ828
from Oak Island NC
[This review was collected as part of a promotion.] We have the GE Profile Collection in our new build (closed in June) and we're happy with the package- the cooktop is great- I don't know that we actually need a 'remote' to operate the range hood, but OK, we'll take it. In our previous home, we had a Samsung cooktop, which was fine, I like that these burners heat up super fast, I like the warmer, and these glass cooktops can be a challenge to clean/shine, this cleans up and shines quickly with the Weiman cooktop cleaner. The controls are great too, overall, we're very happy with the GE Profile Cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cooktop
on October 6, 2025
Posted by: sjbsr
from Lewes, DE
[This review was collected as part of a promotion.] The flat glass cooktop with no knobs is sleek looking and easy to clean. The electronic controls with digital display are easy to use and the heating units get to the temp you super fast, you can boil water quickly. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Performing Well, but Burners need enlarging
on October 11, 2025
Posted by: CookinQueen01
[This review was collected as part of a promotion.] The cooktop performs wonderfully but the burners need to be larger. There are 3 of the same size and I think one needs to be expanded. There are controls are good and I love the quick boiling burners. If I had to buy again, I would have chosen a difference cooktop due to the three smaller burners.
Response from geappliances.comBy Adrian, GE_Appliances, October 14, 2025
We are happy that you are enjoying the controls and PowerBoil burners on this cooktop. Your feedback is extremely important to us. We will pass these comments regarding the burner size along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Slow burning burners and what's with bluetooth?
on November 25, 2025
Posted by: MaLoSp
from Spokane WA
[This review was collected as part of a promotion.] Everything seems to work OK. It's easy to use. I find that the burners are a bit slow to heat the food in the pan but once they get going they're OK. Some features I don't understand and have entertainment value with my friends....like bluetooth. Why does my stovetop have bluetooth? Remote cooking? Or maybe it gives cooking classes. I haven't figured that out yet. LOL.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com