Customer reviews from geappliances.com
GE Profile - 30 in. Wide 4 Element Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Average customer rating
4.2
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
37
4 Stars
14
3 Stars
13
2 Stars
3
1 Star
2
87%of customers recommend this product.
(
34 out of
39)
Customer Reviews for GE Profile - 30 in. Wide 4 Element Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Customer Rating
3
Controls not user friendly
on July 15, 2025
Posted by: Blondicpa
Love the all-smooth top especially for cleaning but the controls are hard to use. Having to hold your finger a certain way to get the right touch is not easy and if your hands are wet, impossible.
This unit replaced a similar one which caught on fire ( wires melted). The replacement had a different configuration and my husband had to modify the drawer below it to make it fit. We have not had good luck with our GE appliances. We purchased 100% GE when we built our new home in 2021 and have had issues with the washer, the microwave (twice ) and then the cooktop in less than 3 years.
This unit replaced a similar one which caught on fire ( wires melted). The replacement had a different configuration and my husband had to modify the drawer below it to make it fit. We have not had good luck with our GE appliances. We purchased 100% GE when we built our new home in 2021 and have had issues with the washer, the microwave (twice ) and then the cooktop in less than 3 years.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 23, 2025
We are sorry to hear of your experience with the controls on this microwave. Your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
No more knobs!
on April 21, 2025
Posted by: Jbmansfield
from Evansville, IN
We love the styling of the glass, also we replaced old cooktop with knobs and this one will be so much easier to clean.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
prefer my old one over the new one older one bette
on April 16, 2025
Posted by: Tusar
from Maryland
I had GE one for 26 years liked it a lot better than the new one!!!!!
Features
5
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Product ....from a retried GE VP
on March 31, 2025
Posted by: Anonymous
from Florida
I'm a retired GE VP; this is the worst product I've owned. All of my products are GE, but this cooktop is very defective. It chips easily, and now the corner has broken off. The quality is very poor. In less than two years, the ceramic top has chipped twice, and now the corner is broken off.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 2, 2025
We'd like to assist you with your cooktop chipping and breaking. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look
on March 20, 2025
Posted by: Lizzie rose
from Baton rouge
Love the look of this new cooktop! This replaced my glass cooktop of 24 years
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and easy to clean
on January 14, 2025
Posted by: AngelMc
I love it. It’s easy to clean. And I love the controls.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Profile Cooktop
on November 13, 2024
Posted by: ES2786
So far so good. Performs as expected. Waiting for the hiccups. Will keep you posted.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Power Boil feature placement is wrong
on August 31, 2024
Posted by: Cathyb8337
from Hudson, ny
Do not like the power boil feature in the large burner. The large burner on my old cooktop heated up quickly and the power boil was on the back burner which was perfect
I would recommend this to a friend!
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, September 3, 2024
We're going to pass your comments about the power boil over to our product team to review. This way we can look for improvements we can implement for our models going forward. Thank you again for sharing.
Written by a customer while visiting geappliances.com