Customer reviews from geappliances.com
GE Profile - 30 in. Wide 4 Element Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Average customer rating
4.2
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
37
4 Stars
13
3 Stars
12
2 Stars
3
1 Star
2
87%of customers recommend this product.
(
33 out of
38)
Customer Reviews for GE Profile - 30 in. Wide 4 Element Electric Built-In Touch Control Cooktop with Power Boil on Dual-Ring Element - Black
Customer Rating
4
Solid GE Profile cooktop in our new build
on October 3, 2025
Posted by: PJJ828
from Oak Island NC
[This review was collected as part of a promotion.] We have the GE Profile Collection in our new build (closed in June) and we're happy with the package- the cooktop is great- I don't know that we actually need a 'remote' to operate the range hood, but OK, we'll take it. In our previous home, we had a Samsung cooktop, which was fine, I like that these burners heat up super fast, I like the warmer, and these glass cooktops can be a challenge to clean/shine, this cleans up and shines quickly with the Weiman cooktop cleaner. The controls are great too, overall, we're very happy with the GE Profile Cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice cooktop sleek looking too
on September 25, 2025
Posted by: Claris21
[This review was collected as part of a promotion.] This cooktop has been great just not pleased with the touch controls. I had to contact service because the lock control will not unlock so cannot cook until it’s serviced.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Takes forever to heat. Lower levels underpowered
on August 25, 2025
Posted by: DeborahR
[This review was collected as part of a promotion.] This is our 3rd GE Profile cooktop. It was installed less than 2 months ago. Our previous 2 were great. This one is not the same. We have already had to have the large burner unit replaced due to a faulty sensor causing the HOT indicator to remain on at all times. None of the burners heat properly. It takes ages to heat up and anything less than 3/4 full hot does not even melt butter. I did most of my cooking on a leverl 3 or 4 (out of 10 levels) on my previous cooktops. Not an option on this one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sydney, GE_Appliances, August 27, 2025
We're sorry to hear that you had to replace the large burner on your cooktop and that all of the burners are taking too long to heat up. We recommend taking a look at the estimated heating times in the article below. For example, the right rear burner on this model is a 6" radiant burner. It's normal for this burner to take 7 minutes and 12 seconds to heat up.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21544
Additionally, the type of cookware used can affect how long the surface takes to heat up. We recommend using stainless and aluminum cookware with flat bottoms. You can find further info on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
If the burners continue to take too long to heat up, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21544
Additionally, the type of cookware used can affect how long the surface takes to heat up. We recommend using stainless and aluminum cookware with flat bottoms. You can find further info on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259
If the burners continue to take too long to heat up, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Not useful!
on August 18, 2025
Posted by: Ahoch
It’s useless, I’m not even sure if there’s a way to turn the burners off if I’m not in the kitchen. So difficult, only shows if it’s on or off. Pointless.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, August 21, 2025
We will be passing your comments about the remote control of the burners over to our product team to review. We're always making updates to our app and appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on July 16, 2025
Posted by: MFrig
Putting the controls flush on the cooktop was a great idea. It makes it easy to keep clean.
Written by a customer while visiting geappliances.com
Customer Rating
3
not loving it
on July 16, 2025
Posted by: Mc00000
Not well placed. Hard to cook with 2 big pots………………
Response from geappliances.comBy Diego, GE_Appliances, July 24, 2025
Thank you for leaving us a review. We are going to pass your comments regarding the burner layout to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Controls not user friendly
on July 15, 2025
Posted by: Blondicpa
Love the all-smooth top especially for cleaning but the controls are hard to use. Having to hold your finger a certain way to get the right touch is not easy and if your hands are wet, impossible.
This unit replaced a similar one which caught on fire ( wires melted). The replacement had a different configuration and my husband had to modify the drawer below it to make it fit. We have not had good luck with our GE appliances. We purchased 100% GE when we built our new home in 2021 and have had issues with the washer, the microwave (twice ) and then the cooktop in less than 3 years.
This unit replaced a similar one which caught on fire ( wires melted). The replacement had a different configuration and my husband had to modify the drawer below it to make it fit. We have not had good luck with our GE appliances. We purchased 100% GE when we built our new home in 2021 and have had issues with the washer, the microwave (twice ) and then the cooktop in less than 3 years.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 23, 2025
We are sorry to hear of your experience with the controls on this microwave. Your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
No more knobs!
on April 21, 2025
Posted by: Jbmansfield
from Evansville, IN
We love the styling of the glass, also we replaced old cooktop with knobs and this one will be so much easier to clean.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com