Customer reviews from ASUS.com
ASUS - Zenbook 14 OLED UM3402 14" Laptop - AMD Ryzen 7 - Memory - 512 GB SSD - Jade Black
Average customer rating
4.8
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
114
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
65 out of
66)
Customer Reviews for ASUS - Zenbook 14 OLED UM3402 14" Laptop - AMD Ryzen 7 - Memory - 512 GB SSD - Jade Black
Customer Rating
5
Super Lightweight
on January 5, 2025
Posted by: UnwieldyBrush
from Stamford, CT
Very light and has a long battery life. It’s a perfect for a student working in a coffee shop
Written by a customer while visiting ASUS.com
Customer Rating
5
ASUS Zenbook S 14 is a winner!
on January 14, 2025
Posted by: Anonymous
from Ottawa, ON
I needed a laptop with better performance than the one I replaced. The Zenbook S 14 is excellent. The unit I purchased has the Intel Core Ultra 7 - Series 2 - 32GB RAM - 1TB SSD.
Usage: I do a lot of office work, some Zoom meetings and stream video from online providers. I will be using it for some music production which I haven't attempted yet, but based on my observations so far, I am confident it will perform well.
My setup: In my office I have two ASUS 24" monitors, a full-size keyboard, mouse and audio system. Everything is interconnected via an inexpensive hub and it works very well. No issues. I have also used it out of the office without the peripherals and find the display, keyboard and trackpad easy and satisfying to use. The cooling fan does operate at times, but it is barely noticeable. Very quite running.
Configuration: The Zenbook was easy to configure. Probably the best experience I have had to date configuring a new PC.
Value: A bit pricey but I feel there is value for the money. Very happy with this purchase and recommend it.
Full disclosure: In exchange for this review, I expect to receive a 90 day warranty extension from ASUS for my feedback.
Usage: I do a lot of office work, some Zoom meetings and stream video from online providers. I will be using it for some music production which I haven't attempted yet, but based on my observations so far, I am confident it will perform well.
My setup: In my office I have two ASUS 24" monitors, a full-size keyboard, mouse and audio system. Everything is interconnected via an inexpensive hub and it works very well. No issues. I have also used it out of the office without the peripherals and find the display, keyboard and trackpad easy and satisfying to use. The cooling fan does operate at times, but it is barely noticeable. Very quite running.
Configuration: The Zenbook was easy to configure. Probably the best experience I have had to date configuring a new PC.
Value: A bit pricey but I feel there is value for the money. Very happy with this purchase and recommend it.
Full disclosure: In exchange for this review, I expect to receive a 90 day warranty extension from ASUS for my feedback.
Written by a customer while visiting ASUS.com
Customer Rating
4
This is best for students and office going people.
on January 30, 2025
Posted by: Anonymous
from Bangladesh
I use this laptop almost every day. Currently, I am studying in CSE at American International University. This laptop is best for students, and it is well built and easy to carry, with awesome performance and look. Everything is fine
Written by a customer while visiting ASUS.com
Customer Rating
4
Tested
on February 11, 2025
Posted by: Shultgren83
from Mason City, IOWA
[This review was collected as part of a promotion.] I like that it has a fingerprint scanner I have an expert book Asus and I like it it runs fast it's got a fingerprint scanner that I love very easy to maneuver and to figure out and they replace the original one that they sent me that was messed up and I got it pretty quickly so I'm very impressed
Written by a customer while visiting ASUS.com
Customer Rating
5
Best Laptop I’ve Owned
on February 24, 2025
Posted by: #bcitsdestiny
from Loganville, GA
Truly easy to operate with no trouble whatsoever. The display is better than any television in my home. Easier to watch a movie on this small screen than a 50 inch because the quality is so good.
Written by a customer while visiting ASUS.com
Customer Rating
5
Nice engineering and capacity
on March 6, 2025
Posted by: Anonymous
from Dallas TX
I bought this laptop 5 months ago and delighted by the fine craftsmanship and engineering
The dual display is a stand out feature that I use every week and no other laptop can compete
I regularly receive compliments on the choice of this laptop
The dual display is a stand out feature that I use every week and no other laptop can compete
I regularly receive compliments on the choice of this laptop
Written by a customer while visiting ASUS.com
Customer Rating
5
Beautiful Display
on March 30, 2025
Posted by: Tabbog555.
from Fort Worth, Texas
I recently bought this computer, and it has an amazing display and runs smoothly. The colors are bright and sound sounds great.
Written by a customer while visiting ASUS.com
Customer Rating
5
School laptop
on April 14, 2025
Posted by: KleaksGrad26
Love the touchscreen feature and how light this laptop is.
Written by a customer while visiting ASUS.com